Senior O&M Systems Infrastructure Engineer

3 days ago

Jeddah, Makkah Province, Saudi Arabia Giza Systems Full time

Senior O&M Systems Infrastructure Engineer - Network

Job Description

Manage and deliver the installation and configuration of network security architectures. Provide remote and on-site support to our customers inside/outside Egypt. Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution. Investigate and identify the root cause of the incidents through analyzing problems, performing troubleshooting, and tracking incident response on the system. Track, document, and record precisely all technical issues and resolutions for future references. Maintain LAN, WAN, and architecture of the server as per the business policy. Resolve the existing security issues including hardware malfunctions and track vulnerable scripts to avert potential threats. Generate and maintain the virtual private network, Firewall, and web protocols. Carry out investigations of security breach alerts and report findings of security analysis. Monitor web security gateways, perimeter security, network access controls, and endpoint security. Manage communications with third-party vendors, customer contacts, and other IT teams. Maintain routers and switches and generate status reports of hardware and software products as per the designated policy. Prepare and submit weekly and monthly progress reports to the Networks team leader to clarify the current status and progress of assigned tasks. Escalate customer satisfaction problems and complex issues to the Network Team Leader, Technical Project Services, if necessary. Drive the planning, design, implementation, organization, and operation of the company's data communications network. Analyze the needs of departments and establish priorities for network design and implementation to develop new and/or modify the company's networks and security. Prepare, compile, and review the projects' technical documentation with the details of the installation work and submit to the team leader.

Personal Skills

Strong Team Management Skills. Excellent communication, interpersonal, and negotiation skills. Excellent problem-solving skills. Excellent presentation skills.

Technical Skills

  1. Strong understanding of network protocols (TCP/IP, OSI model) and network infrastructure.
  2. Experience with network devices routers, switches, and network operating systems.
  3. Proficiency in network troubleshooting and problem-solving techniques.
  4. Knowledge of network security concepts and best practices.
  5. Staying up to date with the latest technologies and trends is essential.
  6. Certifications (CCNP Enterprise) is a must.
  7. Experience in network monitoring tools.

Job Location: Jeddah, Saudi Arabia

Job Role: Engineering

Years of Experience: Min: 4

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