Sales Representative

3 weeks ago

Jeddah, Makkah Province, Saudi Arabia Ganache Full time

Job Description Card

Job Summary:

Job Title: Sales Representative

Department: Commercial Division

Section: Retail

Line Manager: Branch Manager

Internal Communication: Commercial Division

External Communication: Customers

Job Purpose:

Provide exceptional customer service and drive sales by interacting with customers, demonstrating products, and ensuring a positive shopping experience to achieve sales goals.

Job Specifications:

Required Educational Level:

  • High school diploma or equivalent.

Required Experience:

  • 0 - 3 years of experience in retail sales or related fields.

Required Skills, Abilities, and Knowledge:

  • Customer Service Skills - Intermediate
  • Communication, negotiation, persuasion, and interpersonal skills - Intermediate
  • Organizational and time management skills - Intermediate
  • Self-motivated, proactive, and results-oriented - Intermediate
  • Professional appearance and positive demeanor - Intermediate

Required Language(s):

Duties & Responsibilities:

  • Greet customers in a friendly and professional manner upon entering the branch.
  • Deliver exceptional service to customers and provide detailed product information and recommendations based on their preferences.
  • Address customer inquiries and resolve complaints in a professional and courteous manner.
  • Inform customers about discounts and special offers.
  • Collaborate with coworkers to achieve branch sales goals.
  • Maintain the branch clean, organized, and visually appealing to maintain a welcoming shopping environment.
  • Restock shelves, arrange displays, and ensure products are properly labeled and priced.
  • Participate in promotional activities and events to drive sales.
  • Provide customer feedback to the Branch Manager.
  • Conduct regular inventory checks and report discrepancies to management.
  • Adhere to company policies, hygiene standards, food safety regulations, and health and safety guidelines.
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