Front Desk Representative
4 weeks ago
We are sourcing on behalf of a globally recognized luxury hotel in Riyadh, known for its exceptional service, elegance, and world-class hospitality. This prestigious property caters to high-profile guests, business travelers, and tourists, offering an unparalleled hospitality experience. As a Front Desk Representative, you will be the first point of contact, delivering a warm welcome and seamless guest experience.
Role Summary:
We are seeking a polished and customer-focused Front Desk Agent to provide a welcoming, efficient, and personalized check-in and check-out experience for guests. The ideal candidate is well-presented, service-oriented, and detail-driven, with the ability to handle guest inquiries, reservations, and special requests with professionalism and discretion.
Key Responsibilities:
- Guest Services & Check-In/Check-Out:
• Greet guests with warmth and professionalism, ensuring a seamless arrival experience.
• Process check-ins and check-outs efficiently, adhering to luxury hospitality standards.
• Ensure guests receive accurate information about hotel services, amenities, and policies.
• Assist with guest requests, special accommodations, and VIP arrangements. - Reservations & Room Assignments:
• Handle reservations and room allocations, maximizing occupancy and guest satisfaction.
• Process payments and verify guest credentials with discretion and security compliance.
• Coordinate with housekeeping and concierge teams to ensure rooms are prepared to luxury standards. - Guest Relations & Problem Resolution:
• Address guest concerns and complaints with professionalism and discretion, ensuring immediate resolution.
• Anticipate guest needs and personalize services to enhance their stay.
• Provide recommendations for local attractions, dining, and entertainment in Riyadh. - Administrative & Compliance Duties:
• Maintain accurate guest records and billing information in the hotel's Property Management System (PMS).
• Ensure compliance with hotel policies, local regulations, and security procedures.
• Support front office operations and assist with special events, promotions, and VIP bookings.
Required Qualifications & Experience:
- 1–3 years of experience as a Front Desk Agent, Receptionist, or Guest Relations Associate in a luxury hotel.
- Bachelor's degree or diploma in Hospitality, Tourism, or a related field is preferred.
- Experience with hotel Property Management Systems (PMS), such as Opera or similar platforms.
- Fluent in English and Arabic; additional languages are a plus.
- Exceptional grooming and professional etiquette to represent a luxury brand.
Preferred Qualifications:
- Previous experience in luxury or five-star hotels.
- Knowledge of concierge services, local attractions, and VIP guest handling.
- Strong understanding of hospitality sales and upselling techniques.
Key Skills:
- Multi-tasking & attention to detail
- Cross-functional teamwork with housekeeping & concierge
- PMS & hotel software proficiency
By applying for this role, you consent to having your profile stored for current and future opportunities.
Seniority levelEntry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesInternet Marketplace Platforms
#J-18808-Ljbffr-
Front Desk Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tiara Group Full timeJob Title: Front Desk RepresentativeAs a key member of the Tiara Group team, the Front Desk Representative plays a vital role in ensuring exceptional customer service to all gym members and guests.The ideal candidate will possess excellent communication skills, both verbal and written, with a strong focus on member satisfaction. Proficiency in Microsoft...
-
Front Desk Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SENSYS Inc. Full timeAbout the PositionWe are seeking a highly skilled and organized individual to join our team as a Front Desk Representative. In this role, you will provide administrative support, handle basic clerical tasks, and assist with customer service.You will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional...
-
Front Desk Representative Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full timeWe are seeking a skilled and charismatic Front Desk Representative to provide exceptional guest experiences at our luxurious hotel in Riyadh. As the first point of contact, you will be responsible for delivering a warm welcome and seamless check-in/check-out process.Key Responsibilities:Greet guests with warmth and professionalism, ensuring a smooth arrival...
-
Front Desk Representative
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia (New Hotel Villas Company) Full timeWe offer a unique and luxurious getaway experience, combining the natural beauty of the Eqda Mountains with top-tier hospitality. Our resorts in Riyadh, Tabuk, and Hail are designed to provide guests with exceptional service, relaxation, and unforgettable memories. As we expand our team, we are seeking a dedicated Front Desk Agent to provide world-class...
-
Front Desk Representative
13 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Zutari Full timeWe are looking for a dynamic and proactive individual to be the face and heartbeat of our office. As a Front Desk & Office Administrator, you will play a crucial role in ensuring a seamless experience for our guests and employees.">About the Role:This is an excellent opportunity for a Saudi national to contribute to the Kingdom's localisation goals and...
-
Front Desk Ambassador
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full timeIn this role, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our guests. As a Front Desk Representative, you will be responsible for providing exceptional customer service and ensuring that every guest feels welcome and valued.You will be the first point of contact for guests, greeting them warmly...
-
Fitness Front Desk Representative
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tiara Group Full timeJob OverviewThe Tiara Group is seeking a highly skilled and motivated Gym Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to all gym members and guests.
-
Front Desk Senior
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia 4level1 Full time4Level1 offers comprehensive English Language Programs tailored to both adults and young adults. The courses are designed to meet international CEFR standards, focusing on practical communication skills. Classes are delivered online and face-to-face in Riyadh, serving students across the Middle East.Role DescriptionThis is a full-time Front Desk Senior role...
-
AsstMgr-Front Desk
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob ID: 25032521 | JW MarriottView on Map: JW Marriott Hotel Riyadh JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...
-
Front Desk Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob SummaryCompany Overview: Marriott International is a leading hospitality company that values exceptional customer service.We are seeking a skilled Front Desk Manager to support our property operations and provide the highest levels of hospitality and service.Key Responsibilities:Manage the flow of questions and direct guests within the lobby.Support the...
-
Front Desk Representative
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full timeWe are seeking a highly motivated and organized Hotel Services Agent to join our team at Rotana Hotels. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling room reservations, and maintaining accurate records.About the JobIn this role, you will have the opportunity to work closely with...
-
Front Desk Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time**Job Summary**We are seeking an entry-level management professional to join our front office team. As a successful candidate, you will lead and assist with the completion of daily shift requirements.The front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. You will strive to ensure guest satisfaction and achieve operational...
-
Customer Experience Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full timeThis is an exciting opportunity to join our team as a Front Desk Representative at our luxurious hotel in Riyadh. As the face of our brand, you will be responsible for creating unforgettable guest experiences, addressing concerns promptly, and consistently delivering exceptional service.Key Accountabilities:Welcome guests warmly, ensure a seamless...
-
Front Desk Associate
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia PLY Studio Full timeWelcome to PLY Studio, a boutique Pilates studio in Riyadh that offers a unique approach to movement and rehabilitation. Our mission is to provide a seamless experience for our clients by combining Pilates with physical therapy and chiropractic care.**Job Overview**We are seeking a highly skilled Front Desk Associate to join our team. As a Receptionist, you...
-
Front Desk Operations Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full timeJob OverviewWe are seeking a highly skilled Front Desk Operations Manager to join our team at Kimpton Hotels. As a key member of our hospitality staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk operations.
-
Front Desk Administrator
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Tamimi & Company Full time**Job Summary**We are seeking a highly skilled and organized Front Desk Administrator to join our team. As the first point of contact for visitors and clients, you will be responsible for managing the phone switchboard, receiving and directing telephone messages, greeting and assisting visitors, and providing administrative support.The ideal candidate will...
-
Front Desk Associate
13 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeThe Front Desk Associate at Six Flags مدينة القدية will be the first point of contact for guests, providing a warm welcome and setting the tone for an exceptional experience. This role involves greeting visitors, offering direction and information, and ensuring a seamless check-in and check-out process. The Front Desk Associate will play a key...
-
Luxury Front Desk Ambassador
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia (New Hotel Villas Company) Full timeWe are seeking a dedicated Front Desk Agent to provide world-class service and ensure that our guests have a seamless experience.Job DescriptionThe Front Desk Agent is the first point of contact for our guests, responsible for creating a welcoming environment and delivering exceptional customer service. This role is essential to ensuring the smooth operation...
-
Front Desk Operations Lead
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeAbout the RoleWe are looking for an experienced Front Desk Operations Lead to join our team.In this role, you will be responsible for overseeing the front desk operations, ensuring seamless check-in and check-out processes, and providing exceptional customer service.You will work closely with other departments to resolve issues, manage guest complaints, and...
-
Front Desk Operations Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya | القدية Full timeWe are seeking an experienced Guest Experience Facilitator to join our team at Qiddiya. As the first point of contact for our guests, you will be responsible for creating a positive and memorable experience for everyone who visits us.About the RoleThis position requires a strong understanding of customer service principles and excellent communication skills....