Project Manager I Patient Support Program

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Smart Health Medical Company Full time

Major Functions (Duties and Responsibilities)

  • Lead team to understand and determine the current gaps and bottlenecks in the brands' patient journey.
  • Manage team's onboarding, deployment, readiness, development, performance, and evaluation.
  • Achieve the agreed KPIs, objectives & deliverables for the assigned projects.
  • Execute, Monitor, and review PSP activities and ensure their completion within a scheduled period and budget.
  • PoC with all external clients (Governmental/ Private), building effective relationship with the clients to sustain business.
  • Be a single point of contact for the program with client, receive and resolve any request or complaint.
  • Cross-divisional alignment internally and external alignment with the relevant stakeholders for the provided service.
  • Integrate policies and procedures of the company in program operations and PSP activities.
  • Maintain QA, QC, PV, IT with the taskforce team for all assigned projects.
  • Submit reports/ dashboards on monthly/quarterly/annually basis.
  • Ensure program PV & A.E Reporting on the agreed timelines.
  • Handle team expenses and overall project's budget.
  • Ensure management of patient records in accordance with the project processes, workflow, timeline, and confidentiality.
  • Ensure applying of all SOPs and guidelines.

Qualifications

  • Bachelor's degree in health professions Medicine, Pharmacy, Health Education services.
  • 1-2 years' experience in people management.
  • 2-3 Years' experience in the same position.
  • Valid license from SCFHS.
  • Excellent written and oral communication skills (Arabic & English).
  • Excellent interpersonal relationship and team function skills.
  • Strong organizational skills with ability to manage details.
  • Mobile and open to travel.
  • Driving license is a plus.

Seniority level: Mid-Senior level

Employment type: Full-time

Industries: Hospitals and Health Care

We are hiring now. If you are interested, please submit your resume online or send it to careers@smarthealth-sa.com

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