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Store Manager

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Asteri Beauty (B Corp™) Full time

Get AI-powered advice on this job and more exclusive features.

Company Overview:

Asteri exists to empower us to shine our light in the world. Inspired by where we come from, excited for where we will go together. Beauty trends come and go, but Arabia is arguably where it all began. The art of makeup has deep roots in the Middle East, and it's time to share what we've learned.

Born in Arabia. Raised to Take on the World.

Even in the face of the world's most extreme weather, the women of Arabia have high expectations of their makeup. Asteri's smart formulas rise to the challenge through problem-solving, skin-loving formulas that last throughout the day.

Job Purpose:

Asteri Beauty is currently seeking a dynamic Store Manager to lead our luxury beauty store in Panorama Mall, Riyadh. Taking pride in the coaching and development of frontline teams, the Store Manager will be geared towards exceptional customer service and operational excellence. Reporting directly to the Retail Operations Manager, the Store Manager will be responsible for the overall performance, recruitment, operational management as well as inventory management, creating and executing an agile business plan to attract customers through customer centricity and relationship management. They will be an ambitious leader capable of developing high-performing and happy teams by helping others reach their full potential.

Key Duties and Responsibilities:

  1. Recruitment of best-in-class team who will deliver excellent customer experience.
  2. Management of the store operations in order to achieve sales objectives and operations key performance indicators in line with the brand's vision.
  3. Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.
  4. Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.
  5. Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.
  6. Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage.
  7. Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.
  8. Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.
  9. Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.
  10. Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.

Skills, Knowledge, and Experience:

  1. Proven retail management experience within the GCC retail beauty industry.
  2. Extensive experience with customer and sales service targets and key performance indicators.
  3. Retail operations experience with inventory and facilities management, including cash reconciliation.
  4. Strong interpersonal and communication skills, with a sense of business acumen.
  5. Fluency in English and Arabic is a must.

What We Offer:

  1. Competitive salary and performance-based bonuses.
  2. Health insurance and other employee benefits.
  3. A dynamic and inclusive work environment.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative, Customer Service, and Sales

Industries

Retail

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