Documentation Coordinator
2 weeks ago
Job Purpose
The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.
The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also provide current market intelligence and benchmarking as required to support the sales and leasing team.
Position Overview
The Assistant Manager - Documentation is responsible for overseeing and managing all documentation processes within the Sales & Leasing Performance Unit. This includes ensuring accuracy, compliance, and efficiency in document handling, record-keeping, and reporting. The role requires strong organizational skills, attention to detail, and the ability to coordinate with multiple departments to maintain a smooth workflow.
Responsibilities include, but are not limited to:
- Documentation Management:
- Assess, define and implement control systems to ensure efficient document control management, compliance and security.
- Maintain and organize all the Sales & Leasing Performance documents, ensuring easy accessibility and retrieval.
- Ensure compliance with the Sales & Leasing Performance policies, industry standards, and regulatory requirements.
- Develop and implement documentation control procedures to maintain accuracy and efficiency.
- Maintain centralized forms and legal templates repository and track renewal deadlines.
- Compliance & Quality Control:
- Monitor and review documents to ensure they meet internal and external compliance standards.
- Assist in audits by providing necessary documentation and reports.
- Work closely with relevant departments to maintain accurate and up-to-date records.
- Coordination & Communication:
- Liaise with internal teams and external stakeholders to manage document flow.
- Provide guidance to employees on documentation procedures and best practices.
- Support management in preparing reports, presentations, and summaries.
- Process Improvement:
- Identify opportunities for improving documentation processes and implement best practices.
- Utilize digital tools and document management systems for efficiency.
- Reporting & Record Keeping:
- Prepare regular reports on documentation activities and compliance status.
- Maintain a secure and systematic filing system for both physical and digital records.
- Track document revisions and ensure version control.
Minimum Requirements:
- Bachelor's degree in business administration, Management, or a related field.
- 3+ years of experience in documentation management, administration, or a related role.
- Strong organizational and analytical skills.
- Knowledge of documentation software and digital record-keeping systems.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Attention to detail and problem-solving abilities.
- Arabic & English speaker – Written & Spoken.
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