Duty Supervisor
5 days ago
Job Purpose
This position exists to take full responsibility for the overall management of the Duty team. Plan, develop, execute, and monitor its activities and related systems by optimum resources at efficient cost. Deliver as per company quality standards. Manage the risks and opportunities to bring the subsections to a further step.
Key Accountability Areas- Prepare and review all related procedures to respond to any emergency cases, such as (fire, fire alarm, fights, urgent maintenance, strike, medical cases, etc.).
- Conduct readiness and integrity tests for the monitoring team, such as (fire alarm response time, integrity test for the CCTV operators, etc.).
- Monitor all available systems and follow up the related maintenance contracts accordingly to ensure these systems are functioning properly, such as KABA system, ACIC system, NPR system, central alarm system, etc.
- Manage monitoring team performance in terms of checklists, KPIs, attendance, shifts, vacations, evaluation, incentives, irregular visits, training, etc.
- Report all violation tickets to the concerned parties.
- Analyze the service at night time and report any incidents.
- Provide periodic reports (Daily, Weekly, Monthly or upon needs).
• Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performance and help or release them.
• Ability to treat people equally without any discrimination.
• The manager's only assessment criteria being performance leading to delivery of required results.
• Ensure availability of delegation of authorities matrix to have sufficient delegations as per company policy.
• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them.
• Ability to take necessary and proper timely decisions.
• Deliver the required results in a timely manner with required quality and cost.
• Must make a tangible difference to his area of operation and exceed business expectations.
• Able to transform the corporate goals into business plans.
• Able to plan, follow-up, and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.
• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deploy them.
• Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and use them fully, to spread its culture.
• Quality is considered as alfanar's prime competitive advantage; as such, managers are expected to act accordingly.
• Adapt to new and alternative techniques, technologies, management structures, and business models.
• Ensure a safe, secure, and legal work environment as per the standard regulations.
Bachelor Degree in Occupational Safety & Health Tech
Work Experience5 to 10 Years
Technical / Functional Competencies- Adaptability
- Communication
- Creativity
- Critical thinking
- Details Oriented
- Identifying Hidden Hazards
- Initiative
- MS Office
- Multi-Tasking
- Teamwork
- Time Management
- Well Organized
- Work under pressure
Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
The hub of alfanar's manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
Alfanar derives its success from its commitment to providing the highest quality standards to its customers and the continuous development of its human capital, which alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
For more information about alfanar, please visit alfanar.com
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