IT Manager

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

Responsibilities:

  • Infrastructure and Hardware Management:
  • Oversee the design, implementation, and maintenance of the corporate network infrastructure (LAN, WAN, Wi-Fi).
  • Manage server infrastructure, including physical and virtual servers, and related hardware.
  • Manage and maintain all corporate hardware assets, including computers, servers, peripherals, and network devices.
  • Ensure the reliability and security of all IT systems and data.
  • Implement and manage backup and disaster recovery plans.
  • Manage the procurement, deployment, and lifecycle of all hardware.
  • Help Desk and User Support:
  • Manage the IT help desk and ensure timely resolution of user hardware and software issues.
  • Provide technical support and training to employees on hardware and software use.
  • Maintain a knowledge base of common IT hardware and software issues and solutions.
  • Maintain and manage IT asset inventory, including hardware tracking and lifecycle management.

Skills

Technical Skills:

  • Network Infrastructure: LAN/WAN/Wi-Fi design, implementation, and management.
  • Routing and switching protocols.
  • Network security (firewalls, VPNs, intrusion detection/prevention).
  • Server Management: Windows Server and/or Linux server administration.
  • Virtualization technologies (VMware, Hyper-V).
  • Active Directory/LDAP management.
  • Cloud platforms (AWS, Azure, Google Cloud) administration and management.
  • Cybersecurity: Security policy development and implementation.
  • Vulnerability assessment and penetration testing.
  • Incident response and management.
  • Security information and event management.
  • Hardware Management: Hardware procurement, deployment, and maintenance.
  • Troubleshooting and repair of computer systems and peripherals.
  • Management of server hardware, including physical and virtual servers.
  • Help Desk and User Support: Troubleshooting hardware and software issues.
  • Remote support tools and techniques.
  • IT asset management.
  • Software and Applications: Microsoft 365/Google Workspace administration.
  • Software deployment and licensing.
  • Database management (SQL).
  • VoIP systems.
  • Mobile device management (MDM) solutions.
  • Backup and Disaster Recovery: Data backup and recovery strategies.
  • Disaster recovery planning and implementation.

Soft Skills:

  • Leadership and Management: Team management and development.
  • Strategic planning and execution.
  • Budget management.
  • Vendor management.
  • Communication and Interpersonal Skills: Excellent written and verbal communication.
  • Ability to explain technical concepts to non-technical audiences.
  • Strong interpersonal and customer service skills.
  • Problem-Solving and Analytical Skills: Ability to diagnose and resolve complex technical issues.
  • Analytical and critical thinking skills.
  • Strong decision making skills.
  • Project Management: Project planning, execution, and monitoring.
  • Time management and prioritization.
  • Risk management.
  • Organizational Skills: Strong organizational and time-management skills.
  • Ability to manage multiple priorities.
  • Documentation and record-keeping.
  • Adaptability and Continuous Learning: Ability to adapt to changing technologies and business needs.
  • Commitment to continuous learning and professional development.
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