Senior Product Specialist

4 days ago

Jeddah, Makkah Province, Saudi Arabia Johnson & Johnson Full time

Job Description - Senior Product Specialist - Hematology, Western Zone (2506239132W)

Senior Product Specialist - Hematology, Western Zone - 2506239132W

Description

Johnson & Johnson is recruiting for a Product Specialist - Hematology, Western Zone to be located in Jeddah, Saudi Arabia.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at www.jnj.com.

Summary of the Job:

The main task of a Product Specialist is to represent Johnson & Johnson in front of healthcare professionals, ensuring our products are used based on their own merit and according to their clinical indications, while respecting all J&J Credo obligations. The Product Specialist promotes registered products within registered indications to increase Johnson & Johnson's product access in collaboration with other functions. This is achieved by detailing our product's value to serve more eligible patients.

Duties & Responsibilities:

Maximize patient share of assigned products through understanding the patient pathway, ensuring sales are maximized, and all sales processes are conducted in compliance with J&J guidelines and local laws.

This Is Achieved Through:

  • A multichannel approach to reach out to HCPs (face to face, email, phone calls, presentations when required) with the set quality and quantity according to CVT strategy, as well as providing quality call feedback for each visit.
  • Achieving market share targets for the assigned territory.
  • Promoting Johnson & Johnson's image as a scientific transformational digital innovator within assigned accounts and organizing promotional/digital scientific meetings.

Maximizing Johnson & Johnson's Access Reach Through:

  • Full account mapping, understanding logistical processes, product listing processes, contracting, account stakeholders, and decision-making processes within the account.
  • Developing and maintaining long-term engagements with customers/stakeholders (e.g., Directors of Pharmacy, Senior Procurement Managers, Tender Managers, and Hospital Management).
  • Identifying short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.

Ensuring Execution Excellence Through:

  • Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines, including but not limited to: updating the database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample handling, and continuous improvement of qualitative performance.

Maintaining updated knowledge of disease areas, products, and competitors through:

  1. Achieving results in scientific quizzes organized by CVT according to the manager's expectations.
  2. Attending all assigned training courses and capturing learnings showing improvement in technical and ethical business practices.
  3. Organizing assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.

Compliance with set guidelines, policies, and SOPs of J&J and local regulation includes:

  1. Local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct, and other J&J policies.
  2. Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.
  3. Quality and compliance practices.
  4. Global fleet safety standard requirements & local traffic laws.

Main performance measures (Performance Goals):

  • Self-discipline, result-oriented.
  • Demonstrating leadership and Credo imperatives competence.

Qualifications:

  • Graduate of medical sciences background (Medical, Dentistry, Veterinary, Pharmacy)
  • Minimum of 2 years of Pharmaceutical experience within a multinational company
  • Digital knowledge is an advantage
  • Experience in Oncology/Hematology is an advantage
  • Language: Fluency in English

Technical/Functional Skills Required:

  • Behave according to Credo and J&J leadership imperatives.
  • Be highly aware of all factors affecting territory & account performance, reporting to the manager all information affecting business results.
  • Show a high sense of urgency and ability to act on business opportunities using analytical skills and disciplined execution.
  • Demonstrate collaborative behavior and ability to work in a team contributing to team business.
  • Be competitive, always striving to push products to leadership positions while following compliance rules.
  • Report information affecting Janssen's image or any misconduct by any internal or external stakeholder that might affect company image or performance.

Leadership Behaviors Required:

  • LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and ensures everyday actions contribute to Our Purpose.
  • CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.
  • SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
  • GROW: Develops self and others to reach their goals, engages in open & honest conversations and drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.

That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feel that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"

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