Specialist - Compliance (Retail)
3 days ago
Primary role is to manage and maintain positive relationships between Retail Sales employees and the retail department. Responsible for promoting a healthy work environment, resolving conflicts, ensuring compliance with commercial standards, and facilitating the Retail sales team's mission to deliver sales targets.
Job Responsibilities- Serve as a point of contact for Retail employees regarding retail initiatives, evaluation, training, rewarding, and development programs.
- Assist in the development, implementation, and interpretation of company policies, procedures, and guidelines related to Retail activities. Ensure compliance with applicable retail procedures and guidelines.
- Market intelligence role by scheduling field visits when required to SCC showroom and competitors.
- Maintain accurate and confidential employee performance records. Prepare reports on employee relations trends, metrics, and recommendations for improvement.
- Evaluate sales performance for employees, products, and showrooms to enhance the sales records of the retail sales channel.
- Support Operations manager in addressing performance-related issues and implementing performance improvement plans. Provide guidance on disciplinary actions, terminations, and other performance-related matters.
- Organize and deliver training programs when required on topics such as products, skills, ERP system, and develop periodic evaluations to determine training requirements.
- Perform other assorted activities as assigned.
Bachelor's Degree in Business or equivalent.
Experience- Minimum of 3 years' experience in a related field.
- Excellent skills in MS programs Excel and PPT.
- Exceptional critical thinker and communicator.
- Excellent verbal and written communication skills in Arabic and English.
- A keen understanding of the differences between various roles within organizations.
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