Compliance and Retail Operations Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Ceramic Company Full time

As a Compliance and Retail Operations Specialist at Saudi Ceramic Company, you will play a vital role in managing relationships between Retail Sales employees and the retail department. Your primary responsibilities will include promoting a healthy work environment, resolving conflicts, ensuring compliance with commercial standards, and facilitating the Retail sales team's mission to deliver sales targets.

Key Responsibilities
  1. You will serve as a point of contact for Retail employees regarding retail initiatives, evaluation, training, rewarding, and development programs.
  2. Assist in developing, implementing, and interpreting company policies, procedures, and guidelines related to Retail activities, ensuring compliance with applicable retail procedures and guidelines.
  3. Maintain accurate and confidential employee performance records, prepare reports on employee relations trends, metrics, and recommendations for improvement.
  4. Evaluate sales performance for employees, products, and showrooms to enhance the sales records of the retail sales channel.
  5. Support Operations manager in addressing performance-related issues and implementing performance improvement plans.
  6. Provide guidance on disciplinary actions, terminations, and other performance-related matters.
Qualifications and Requirements
  • Bachelor's Degree in Business or equivalent.
  • Minimum of 3 years' experience in a related field.
  • Excellent skills in MS programs Excel and PPT.
  • Exceptional critical thinker and communicator.
  • Excellent verbal and written communication skills in Arabic and English.


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