Technical Sales Engineer

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SOES Full time
Technical Sales Engineer
SOES, Saudi Arabia

Purpose of the job: The Technical Sales Engineer is the primary techno-commercial resource with sales skills to strengthen the sales force. Technical sales engineers combine technical knowledge with sales skills to provide advice and support on a wide range of products and services. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Prepare proposals both for the Business Line sales in cooperation with the Sales Manager and coordinate with the Workshop Manager.

Context: Department: Sales Reporting line: Sales Manager / or GM

Characterization: The Technical Sales Engineer supports the business line proposal office staff & coordinates with the Sales Manager to develop new business and achieve sales targets.

Result Areas
  1. Responsibilities:
    • Responsible for reaching out to various clients in oil and gas, petrochemical, power, steel, desalination, and process industries.
    • Business development and delivery of product and technical/maintenance services demonstrations.
    • Responsible for representing the product and services to customers and organizing field events such as conferences, seminars, etc. to promote business.
    • Able to convey customer requirements to Product Management teams and convince clients technically and commercially.
    • Able to travel throughout the sales territory.
    • Coordinate technical proposal team for estimating and calculating, defining specifications, configuration drawings, system load calculations, etc.
    • Manage mono-discipline proposals and coordinate between multiple proposal engineering Product Lines.
    • Integrate multiple technical proposals.
  2. Contact & Coordination:
    • Be in direct contact with the customer and maintain constant touch and close follow-up process.
    • Coordinate between multiple proposal engineering Product Lines.
    • Handle client contact for technical matters (bid clarification meetings, etc.).
    • Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions.
Job Specification

Key Responsibilities:

  • Developing long-term relationships with clients through managing and interpreting their requirements.
  • Persuading clients that a product or service best satisfies their needs in terms of quality, price, and delivery.
  • Negotiating tender and contract terms and conditions to meet both client and company needs.
  • Calculating client quotations and administering client accounts.
  • Providing pre-sales technical assistance and product education, and after-sales support services.
  • Analyzing costs and sales.
  • Preparing reports for head office.
  • Meeting regular sales targets and coordinating sales projects.
  • Supporting marketing activities by attending trade shows, conferences, and other marketing events.
  • Making technical presentations and demonstrating how a product meets client needs.
  • Liaising with other members of the sales team and other technical experts.
  • Helping in the design of custom-made products.
  • Providing training and producing support material for other members of the sales team.

1. Information: Support in the onboarding and training of new staff under the schedule of the master program. Manage and update customer information like installed base, shutdown/maintenance planning schedules, OEM, competition level, etc.

2. Marketing: Work in association with Sales Manager/GM and provide support in designing marketing strategies and coordinate with RAVSCO Marketing HQ. Extend support to Sales Manager to produce standard presentation material and brochures. Understand company products and services, and develop business goals, business strategy to achieve sales targets, map out clients, etc.

Skills

Education: Bachelor or higher degree qualification (e.g. Technical/Business) or other equivalent qualification or experience level.

Experience:

  • Minimum 5 years of experience working in Oil & Gas or Power Industry.
  • Knowledge of valve repair and pump maintenance services.
  • Experience in selling capital equipment, projects, maintenance services.
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