Call Center Team Leader

We are seeking an experienced Call Center Supervisor to join our team at Tamkeen Human Resource (THR). As a leader on our team, you will be responsible for managing a group of call center agents, providing guidance and support to help them achieve their goals and deliver outstanding results.Responsibilities:Team Management: Supervise, train, and mentor a...

Tamkeen Human Resource (THR) seeks a skilled Customer Service Operations Manager to oversee daily operations of the call center team, ensuring high levels of customer service, performance, and productivity.Key Responsibilities:Leadership and Guidance: Supervise, train, and mentor a team of call center agents to achieve exceptional customer service...

The Call Center Operations Manager is responsible for overseeing the daily operations of the call center, ensuring effective planning, management, and execution of customer service activities. This role includes managing call center staff, optimizing processes, handling customer complaints, and implementing strategies to enhance service delivery and customer...

We are looking for a Call Center Representative to join our team. If you have excellent communication skills and enjoy helping customers, we would love to hear from you.RequirementsProficiency in English (spoken and written)Strong communication and problem-solving skillsAbility to handle customer inquiries professionallyExperience of 1 to 3 years in a call...

The Call Center Supervisor is responsible for overseeing daily operations of the call center team, ensuring high levels of customer service, performance, and productivity. This role includes coaching agents, monitoring performance metrics, handling escalations, and implementing process improvements.Key Responsibilities:Supervise, train, and mentor a team of...

Join to apply for the Call Center Agent - English role at 2P Perfect Presentation.About the RoleWe are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Riyadh, Saudi Arabia. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. The...

Roles and responsibilities 1. Team Management and SupervisionMonitor Team Performance: Supervise a team of customer service agents to ensure that they are meeting performance targets such as call volume, response time, and customer satisfaction scores.Training and Development: Train new hires and provide ongoing coaching to the team to improve skills,...

Join to apply for the Call Center Agent - English role at 2P Perfect PresentationJoin to apply for the Call Center Agent - English role at 2P Perfect PresentationGet AI-powered advice on this job and more exclusive features.Direct message the job poster from 2P Perfect PresentationTalent Acquisition Specialist @ 2P Perfect Presentation | Human Resources |...

Apply NowJob Title: Team LeaderJob Description:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision...

Job SummaryThe Team Lead - Operations is a key position at Minacs that requires strong leadership and management skills. As a Team Lead, you will oversee the daily activities of a group of call center associates and ensure they meet performance expectations.Main ResponsibilitiesLead and manage a team of call center agents to achieve performance goals.Develop...

About the RoleAs a Call Center Team Leader at 2P Perfect Presentation, you will be responsible for supervising and guiding a team of customer support professionals, driving them to meet performance objectives and exceed customer expectations.Key Responsibilities:Supervise and mentor a group of customer support professionals to ensure they meet performance...

Tamkeen Human Resource (THR) seeks an experienced Call Center Supervisor to lead and manage a team of call center agents. The successful candidate will be responsible for overseeing daily operations, ensuring high levels of customer service, performance, and productivity.Key Responsibilities:Supervise, train, and mentor a team of call center agents to ensure...

Join to apply for the Call Center Agent role at 2P Perfect PresentationResponsibilities:Answering large incoming calls and assisting callers with their inquiries in a timely manner.Resolving complaints or forwarding to the appropriate department.Maintaining records and updating information in the database.Following up with callers to ensure their issues are...

About the Role:We are seeking a highly skilled Data Insights Coordinator to join our team at Landmark Arabia. As a key member of our customer service department, you will be responsible for creating, analyzing, and distributing reports that track call center performance.Main Responsibilities:Reporting and Analysis: Develop and maintain comprehensive reports...

The Tamkeen Human Resource (THR) is seeking an experienced Call Center Team Lead to oversee daily operations, ensuring exceptional customer service, performance, and productivity.Main Responsibilities:Agent Oversight: Supervise, train, and mentor a team of call center agents to achieve high levels of customer satisfaction.Performance Tracking: Monitor call...

Job Description:Contact Center Operations The Call Center Operations Manager is responsible for overseeing the daily operations of the contact center, ensuring effective planning, management, and execution of customer service activities. This role includes managing contact center staff, optimizing processes, handling customer complaints, and implementing...

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA...

Job DescriptionIn this role, you will oversee a team of customer service representatives, ensuring they meet performance targets and deliver exceptional service to customers. The ideal candidate will have experience in leading teams and leveraging call center software and technology to monitor agent performance and generate insightful reports for management...

Job Responsibilities:Handle inbound and outbound calls, providing exceptional customer service.Respond to customer inquiries via email and social media in a timely and professional manner.Resolve customer issues and escalate cases when necessary to ensure satisfaction.Maintain accurate records of customer interactions in the company's CRM system.Collaborate...

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA...