Service Operations Head
5 days ago
At Avensys Consulting, we strive to deliver exceptional customer experiences across all touchpoints. To achieve this, we are seeking a Service Operations Head who will oversee customer service operations and customer journey. The successful candidate will drive strategic initiatives to enhance customer satisfaction, loyalty, and overall experience.
The ideal candidate will have a bachelor's degree in business administration, marketing, or a related field, and at least 4 years of experience in customer service or customer experience management, with at least 2 years in a leadership role. They must have a proven track record of managing customer service teams and improving customer satisfaction metrics.
A strong understanding of company policies, procedures, and operations is essential. We offer an excellent base salary, attractive company benefits, and a fun and collaborative work environment. Strong career progression opportunities are also available.
-
Head of Managed Services Operations
3 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeRole Overview: As the Deputy Head of IT Operations Managed Services Department, you will play a critical role in supporting the department head in providing strategic leadership and direction for the IT Operations Managed Services practice. This role involves ensuring seamless execution of managed services operations, resource optimization, and maintaining...
-
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**Deputy Head of IT Operations Managed Services Department****Job Purpose**To support the department head in providing strategic leadership and direction for the IT Operations Managed Services practice. This role focuses on ensuring seamless execution of managed services operations, resource optimization, and maintaining compliance with regulatory...
-
Head of Maintenance Services
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full timeJob DescriptionWe are looking for a highly skilled Head of Maintenance Services to join our team in Riyadh, Saudi Arabia. The successful candidate will have a strong background in managing maintenance teams, experience in the elevator and escalator industry, and excellent leadership skills.As Head of Maintenance Services, you will be responsible for leading...
-
Head of Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hyrd Consulting Full timeThe Head of Operations will report directly to the Managing Partners and collaborate with senior leadership to support the firm's strategic growth and expansion in the MENA region. We are seeking a dynamic leader who will not only own the firm's fiscal responsibilities but will also take full accountability for the operational functions, ensuring that the...
-
Head of Service
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.It's...
-
Head of Service
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.It's...
-
Deputy Head of IT Service Management
3 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeJob Summary: The Deputy Head of IT Operations Managed Services Department will support the department head in providing strategic leadership and direction for the IT Operations Managed Services practice. This role focuses on ensuring seamless execution of managed services operations, resource optimization, and maintaining compliance with regulatory...
-
Head of Service
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full timeHead of ServiceLocations: RiyadhTime Type: Full-timePosted on: Job posted over 30 days agoJob Requisition ID: R0644729Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency,...
-
Head Of Operations
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Black Pearl Full timeOur client is a fast-growing marketing consulting firm that specializes in providing innovative and strategic solutions to clients across various industries. As part of their expansion, they seek a highly motivated and experienced professional to join their team as the Head of Operations in Saudi Arabia (Marketing / PR / Communication Consulting firm).The...
-
Head of Protective Services
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems - Saudi Arabia Full timeWe are seeking a highly skilled and experienced professional to join our security team as a Head of Protective Services.The ideal candidate will have a strong background in security management, with a focus on protective services and risk management.The Head of Protective Services will be responsible for developing and implementing security strategies and...
-
Head of Trade Services
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Standard Chartered Full timeAbout the JobWe are looking for an exceptional individual to fill the position of Head of Trade Services. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our trade services department.As a Head of Trade Services, you will be responsible for managing the delivery of trade services to our FI customer...
-
Head of IT Operations
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia mod IT Services GmbH Full timeJob SummaryWe are seeking an experienced Head of IT Operations to lead our IT team and drive the delivery of high-quality technology services.Key Responsibilities:Develop and implement the overall IT strategy, aligning with business goals and objectives.Lead the IT team, providing guidance, coaching, and development opportunities.Collaborate with other...
-
Head of IT Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeAbout the JobWe are seeking a highly skilled Head of IT Operations to join our Ejada Systems Limited team.This is a challenging role that requires a strong understanding of IT managed services, business development, and leadership skills. The successful candidate will be responsible for developing and implementing strategic IT managed services solutions...
-
Head of Customer Service
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full timeOverview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...
-
Head of Financial Services
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riverside Enterprises Full timeAbout the PositionWe are seeking an experienced Head of Financial Services to lead the financial function at Riverside Enterprises. The successful candidate will be responsible for overseeing all financial activities and developing financial strategies to drive business growth.Responsibilities:Lead the financial function, ensuring efficient and effective...
-
Trade Operations Head
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Standard Chartered Full timeAbout the RoleWe are seeking a highly skilled and experienced Trade Operations professional to join our team as a Trade Operations Head. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our trade services department.Your primary focus will be on ensuring that all trade transactions are accurately...
-
Head of IT Service Management
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeDelivery Hero SE is looking for a highly experienced Head of IT Service Management to lead and optimize our IT infrastructure, service management, and operations across our offices, dark stores, and cloud kitchens.This is a senior leadership role based at our Riyadh HQ, critical to ensuring seamless IT operations that support our fast-growing...
-
Head of Financial Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Esri Full timeWelcome to EsriWe are a leading provider of GIS software and services.We are seeking a highly skilled Head of Financial Operations to join our team and lead our accounting function in our Saudi Arabia Regional Headquarters.In this role, you will be responsible for ensuring compliance with local GAAP, laws, and regulations. You will work closely with the...
-
Head of Customer Service
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Deraah Trading Company Full timeGet AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...
-
Head of IT Operations Management
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**About the Role**We are seeking a seasoned professional to serve as the Deputy Head of IT Operations Managed Services Department. This key position plays a critical role in driving the success of our IT Operations Managed Services practice, focusing on delivering exceptional results while upholding the highest standards of quality and...