Services Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Baker Hughes Gruppe Full time
Technical Support Specialist - Real Time SystemsDo you like working in collaborative teams and solving technical problems?Do you enjoy technical challenges?

Be part of a successful team

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provides technical expertise to meet our client expectations, giving customers the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

As a Technical Support Specialist, you will be responsible for monitoring real-time data, incident management, and data quality assurance. You will provide the highest level of customer service to clients and challenge your ability to perform in a high-paced environment.

As a Technical Support Specialist - Real Time Systems, you will be responsible for:

  • Identifying and resolving technical incidents and problems proactively to ensure prompt solutions.
  • Providing real-time monitoring of drilling activities to complete operations safely and efficiently.
  • Developing your technical knowledge and expertise to provide effective problem-solving.
  • Assisting in incident investigations and troubleshooting Realtime system issues.

Fuel your passion.

To be successful in this role, you will:

  • Hold an associate diploma, technical degree, or Bachelor's degree.
  • Have experience in technical support relevant roles, remote operations, or IT support (preferred).
  • Be able to work shifts in the field.
  • Be a good team player with strong communication skills.
  • Have strong problem-solving skills.
  • Be able to work independently.

Work in a way that works for you.

We recognize that everyone is different, and the way in which people want to work and deliver at their best is unique.

  • 12-hour shifts
  • 24/7 support

Working with us.

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and can bring their authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you.

Our inventions have revolutionized energy for over a century. To keep moving forward, we know we must push the boundaries today. We prioritize rewarding those who embrace challenges with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and well-being activities.
  • Comprehensive private medical care options.
  • Safety net of life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.
About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team that will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

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