Service Excellence Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia AJEX Full time
Service Excellence Specialist

We are seeking an exceptional Service Excellence Specialist to join our team at AJEX. In this critical role, you will be responsible for delivering outstanding service to our customers.

Your key objectives will include:

  • Providing top-notch service to all customers via phone, email, or other means.
  • Implementing effective communication strategies to resolve customer complaints and issues.
  • Building strong relationships with customers by being proactive and responsive to their needs.
  • Identifying opportunities to improve our services and make recommendations for growth.
  • Collaborating with internal teams to achieve shared goals and objectives.

To succeed in this position, you should have:

  • 0-1 year of experience in a customer-facing role.
  • Bachelor's degree, diploma, or equivalent education.
  • Superior English language skills.
  • Exceptional interpersonal and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and teamwork skills.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Customer Service

Industries: Transportation, Logistics, Supply Chain and Storage, Consumer Services



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