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Guest Relations Officer

4 months ago


Mecca, Saudi Arabia Accor Hotels Full time

communication skills:

You must have excellent communication skills to interact with customers tactfully and professionally and listen to their problems and needs.
Tact and good appearance:

You must show tact and elegance in dealing with customers and providing service.
Service and hospitality:

You must be familiar with the foundations of service and hospitality and understand how to meet customers' needs and provide them with an enjoyable experience.
Problem Solving:

You must be able to deal with problems and complaints effectively and seek a quick solution.