Guest Relations Representative

Job Duties:Welcome and greet guests in a professional and friendly manner.Handle guest inquiries and meet their needs to ensure a positive experience.Manage and organize check-in and check-out processes smoothly.Follow up on complaints and resolve issues related to services provided.Coordinate with other teams to ensure guest requirements are met and...

Job Duties:Manage and coordinate guest services to ensure a positive and distinctive experience.Supervise the reception of guests and meet their needs and expectations.Deal with complaints and inquiries and resolve problems effectively.Train and guide the work team to ensure excellent service.Develop and implement strategies to improve guest satisfaction and...

Education and qualifications:Bachelor's degree in Hospitality Management, Marketing, or related field.Artistic skills:Knowledge of the basics of hotel management and guest service.Ability to use customer relationship management (CRM) systems effectively.Personal skills:Excellent communication skills and the ability to deal tactfully with different...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfactionRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests’ requirements and inquiresActively listen and resolve guests’ complaintsOversee and coordinate all arrivals and...

Education: High school diploma or equivalent.Language skills: Proficiency in the local language as well as a second language such as English.Personal skills: Strong communication skills, ability to deal with guests with tact and respect, ability to solve problems effectively.Personal Appearance: Professional and decent appearance.Organizational skills: the...

Education: High school diploma or equivalent.Language Skills: Proficiency in the local language and proficiency in a second language such as English may be required.Personal skills: Good communication skills, ability to deal with guests with kindness and respect, problem-solving skills.Personal Appearance: Professional and clean appearance.Organizational...

Job Number Job Category Sales & Marketing Location Four Points by Sheraton Makkah Al Naseem Third Ring Road Al Naseem District at Al Rajhi Mosque Makkah Saudi Arabia Saudi Arabia VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement POSITION SUMMARYContact appropriate individual or department (e.g. Sales Data...

Nationality: The applicant must be a Saudi national.Educational qualification: High school diploma as a minimum, preferably with training or diploma in hospitality management or a related field.Organizational skills: Ability to organize and manage room service tasks effectively, including coordinating requests and following up on services...

Exceeds hotel revenue goals on a monthly, quarterly, and yearly basis.Responsible for direct report’s achievement of individual goals.Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment.Ensures delivery of expected guest service through follow-up and...

Educational Qualifications: Bachelor’s degree in Hotel Management, Business Administration, or related field. Additional certifications in Housekeeping or Hospitality Management are a plus.Team Management: Ability to lead and direct a housekeeping team, and coordinate their tasks effectively.Operations Management: Skills in organizing and managing...

Ensures all work follows safe work practices and proceduresResponds immediately to all work requests which concern Health and SafetyResponds to guest requests promptly in a professional and courteous mannerOperates, maintains and repairs all audio, visual, lighting and related equipmentEnsures the optimum performance of all A/V and lighting related equipment...

Educational Qualifications: High school diploma or equivalent. Certificates or training courses in office management or related field are an added advantage.Communication Skills: Ability to communicate effectively with visitors, clients, and staff, and provide excellent customer service.Customer Service Skills: Skills in receiving guests, handling their...

Education: Bachelor's degree in hotel management, business administration, or related field. A graduate degree in hotel management may be beneficial.Language Skills: Proficiency in the local language. Proficiency in English may be required to deal with native speaking clients and understand language documents.Technical skills: Experience in managing...

Education and qualifications:Extensive practical experience in the field of cooking.Diploma or degree in culinary, hospitality management, or related field.Artistic skills:Master different cooking skills and techniques.Ability to develop menus and design new dishes.Knowledge of food preparation methods and health and hygiene standards.Personal skills:Leading...

Educational Qualifications: Bachelor’s degree in Hotel Management, Wellness, Health & Fitness, or related field. Additional certifications in Wellness or Spa Management are a plus.Spa Management: Ability to organize and manage all aspects of the spa, including programs and services offered, ensuring an exceptional guest experience.Planning &...

Educational Qualifications: Bachelor’s degree in Hospitality Management, Hotel Management, Business Administration, or related field is preferred.Communication Skills: Ability to communicate effectively with guests and staff to ensure high quality service.Problem Solving: Ability to handle issues that may arise during the night shift and make quick and...

Educational Qualifications: High school diploma or equivalent, preferably in some cases a training certificate or diploma in hotel management or related field.Communication Skills: Ability to communicate effectively with customers and provide excellent service, both verbally and in writing.Customer Service Skills: Skills in receiving guests, handling their...

Educational Qualifications or Certifications: A bachelor's degree in information technology or related field is usually required. Professional certifications such as CompTIA A+, Network+, or MCSA can be an advantage.Technical knowledge: Deep understanding of operating systems (Windows, MacOS, Linux), computer networking, email, cybersecurity, and core...

Finance Manager A Cluster Finance Manager will lead the Finance department and associated operations such that account management reporting and interdepartmental and vendor relations are managed to optimise the hotels profitability. What will I be doingAs Cluster Finance Manager you will lead the Finance department and associated operations such that account...

As a Credit Officer at M Hotel Al Dana Makkah you will play a key role in managing creditrelated activities including assessing credit applications monitoring accounts and ensuring compliance with credit policies. Your responsibilities will contribute to effective credit control and risk management within the finance department. Key Job Responsibilities:...