Guest Service Agent
3 months ago
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
- Being our guests’ trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the local language - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Guest Service Agent
2 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24202584 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...
-
Reservations Agent
2 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24200777 **Job Category**Reservations **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...
-
Guest Relations Supervisor
5 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Job Number** 24141570 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to...
-
Front Office Agent
13 hours ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**25011630 **Job Category**Rooms & Guest Services Operations **Location**Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia, 32415 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Expert
4 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Numer oferty** 24170343 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest pracodawcą...
-
Service Project Manager
5 months ago
الدمام, Saudi Arabia TechnipFMC Full time**Location**:Dammam, SA **Employment type**:Employee **Place of work**:Office **Offshore/Onshore**:Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration - and we want you to be part of it. You’ll be joining a culture that values...
-
Senior Housekeeping Supervisor
2 months ago
الدمام, Saudi Arabia SPHC Full timeJoin Us as a Senior Housekeeping Supervisor. at the First Vignette Collection in the Kingdom of Saudi Arabia (Carliton Almoaibed Hotel) We are seeking a talented and ambitious Senior Housekeeping Supervisor. to join our team at the First Vignette Collection in the Kingdom of Saudi Arabia (Carliton Almoaibed Hotel). This role requires someone with a passion...
-
Guest Experience Expert
4 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**職務編號** 24170343 **工作類別** Rooms & Guest Services Operations **地點** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理** Non-Management - Marriott International...
-
Guest Experience Expert
2 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24202584 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Notre travail ne se limite pas à offrir à nos clients un...
-
Guest Experience Expert
4 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Numéro de l'Emploi** 24170343 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos...
-
Guest Arrival Expert
3 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Numéro de l'Emploi** 24173996 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management La première impression fait toute la...
-
Guest Arrival Expert
3 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Número de Empleo** 24173996 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management La primera impresión es la que cuenta....
-
Guest Experience Expert
2 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24202584 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida...
-
Reservation Manager
2 months ago
الدمام, Saudi Arabia Ramada Hotel Full time**Specific Duties and Responsibilities** 1.1 To maximize occupancy and achieve the highest average room rates possible. 1.3 To have full knowledge of rates and the commission, if any, applicable to those rates. 1.4 To have a full knowledge of the filing system and ensure that this is practical, efficient and is adhered to. 1.5 To ensure that the hotel...
-
Director of Rooms Division
5 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Job Number** 24122206 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the...
-
Restaurants Manager
3 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24190977 **Job Category**Food and Beverage & Culinary **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...
-
Front Desk Manager
2 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24198906 **Job Category**Rooms & Guest Services Operations **Location**Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia, 32415 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
-
Hostess\cashier
3 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24178196 **Job Category**Food and Beverage & Culinary **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...
-
Hostess\cashier
3 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Job Number** 24178196 **Job Category** Food and Beverage & Culinary **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...
-
Telephone Operator
2 months ago
الدمام, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24202587 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests,...
