Travel & Tourism Consultant
2 months ago
**1. Client Consultation**:
- Provide detailed consultations to clients regarding travel destinations, accommodations, transport options, and activities.
- Understand client preferences, budgets, and requirements to recommend suitable travel packages.
**2. Travel Planning and Coordination**:
- Plan and organize travel itineraries, including booking flights, hotels, car rentals, and tours.
- Ensure all travel arrangements comply with client specifications and preferences.
**3. Market Research and Trend Analysis**:
- Conduct research on travel trends, emerging destinations, and new travel services.
- Analyze market data to develop competitive travel packages and offers.
**4. Customer Service**:
- Provide exceptional customer service by addressing client inquiries, resolving issues, and offering after-sales support.
- Manage and resolve complaints in a professional manner.
**5. Sales and Promotion**:
- Promote travel products and services to new and existing clients through various channels.
- Achieve sales targets by developing strategies to attract and retain clients.
**6. Documentation and Administration**:
- Handle all necessary documentation, including visas, travel insurance, and other required permits.
- Maintain accurate records of client interactions, bookings, and transactions.
**7. Relationship Management**:
- Build and maintain strong relationships with travel suppliers, including airlines, hotels, and tour operators.
- Negotiate contracts and rates with suppliers to provide the best deals for clients.
**8. Travel Advisories and Risk Management**:
- Stay informed about travel advisories, safety concerns, and global events that may affect travel plans.
- Advise clients on travel safety and risk management.
**Requirements**:
- Education: A degree in tourism, hospitality management, business, or a related field is preferred.
- Experience: Previous experience in travel consulting, tour operation, or a related field is advantageous at least 3 years.
- Certifications: Relevant certifications in travel and tourism can be beneficial.
- Languages: Proficiency in the English language is necessary. Proficiency in one or more foreign languages can be a great advantage.
**Benefits**
- Private Health Insurance
- Paid Time Off
- Training & Development
- Performance Bonus
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