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Clinical Specialist

4 months ago

Riyadh, Saudi Arabia AlignTech Full time

**This job is for**
**Align’s local agent**
**in KSA and employment is not provided via Align Technology**

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

This position is based in Riyadh and is mainly responsible for clinical communication and clinical support to external and internal stakeholders. The process includes interaction and communication with orthodontists primarily in the Kingdom of Saudi Arabia related to clinical support, case evaluation, case specific issues, ClinCheck treatment plan quality and troubleshooting. In addition, other duties will include supporting university and research programs, event management, relationships with KOLs, supporting with presentation materials for sales and clinical education materials. The role also requires being comfortable when speaking in public and delivering presentations during internal and external training events.

**Language skills**: Very fluent in English and Arabic (spoken, written, reading).

**Travel requirements**: This position entails regular field-travel within KSA and occasional international travel.

**In this role, you will**
- Provide clinical support to orthodontists in the areas of case evaluation, ClinCheck treatment plan support as well as clinical troubleshooting, mid-course correction and case refinement, primarily for KSA doctors and also for doctors in other regions of GCC.
- Liaison with ClinCheck technicians with regards to ClinCheck treatment plan quality issues
- Investigation and Analysis of Clinical-related doctor inquiries, complaints and adverse events.
- Assist with review of power point presentations, digital images and scans for marketing and/or sales materials as well as clinical education materials.
- Accurately and thoroughly document information in the company’s database(s) about each contact they handle following defined parameters.
- Ensure timely resolution to doctors clinical issues.
- Be alert to trends in requests and issues reported by doctors. Research information to answer inquiries from doctors and share learning’s with departmental peers and management.
- Participate in any other clinical or sales meeting, as needed.
- Provides technical assistance to doctors

**In this role, you’ll need **
- BS or MS in dentistry or dental related field. Specialization in orthodontics is a plus.
- Language skills: very fluent English and Arabic
- Strong interpersonal, listening and persuasive communication skills.
- Dynamic, optimistic, accurate, diligent, fast-learner, hard-working, creative, process and results oriented.
- Ability to work without constant supervision.
- Dependable and attention to detail.
- A strong, customer focused attitude.
- Willingness to learn.
- Good team player.
- Good knowledge of basic computer operations and Microsoft Office tools.
- Able to flourish in young international company experiencing significant growth (i.e., roll up sleeves approach and able to deal with ambiguity).

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our Applicant Privacy Policies for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smi