Executive Housekeeper

4 weeks ago

الرياض, Saudi Arabia Marriott International, Inc Full time

**Additional Information**
**Job Number**24202593
**Job Category**Housekeeping & Laundry
**Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.

**Managing Departmental Costs**
- Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful propert

  • Executive Housekeeper

    3 weeks ago

    الرياض, Saudi Arabia Nofa Resort Riyadh, a Radisson Collection Hotel-Rooms Full time

    Do you like keeping up appearances? Can you keep up the pace and run our show? As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling? Can you keep up the pace and run our show? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can...

  • Executive Housekeeping Manager

    7 days ago

    الرياض, Saudi Arabia Kimpton Full time

    **About Us** Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to...

  • Executive Housekeeper

    3 days ago

    الرياض, Saudi Arabia MOVENPICK Full time

    **Company Description** Mövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a...

  • Executive Housekeeper

    4 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24155049 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Housekeeping Supervisor

    7 days ago

    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

  • Operations Specialist

    5 days ago

    الرياض, Saudi Arabia Stella Stays Full time

    **Stella Stays - Who are we?** Stella Stays is a prop-tech start-up with a mission to reinvent rental globally and a vision to create the future of living. We offer beautifully designed, thoughtfully equipped, tech-enabled residences, and a seamless digital guest experience. Established in 2019, Stella Stays is present and growing rapidly in major cities...

  • Dir-operations

    3 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24156563 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader...

  • Director of Operations

    5 days ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25008050 **Job Category**Rooms & Guest Services Operations **Location**Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Hotel...

  • Quality Manager

    1 week ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24211025 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes and verifies...

  • Laundry Manager

    7 days ago

    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

  • Event Booking Center Assistant Manager

    5 days ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25023796 **Job Category**Sales & Marketing **Location**Riyadh Airport Marriott Hotel, Airport Road, Riyadh, Saudi Arabia, Saudi Arabia, 13443 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee, Dur...

  • Director of Rooms

    4 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24185373 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms...

  • Dir-rooms-d

    4 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24216900 **Job Category**Rooms & Guest Services Operations **Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of...

  • Director of Rooms, Pre-opening

    3 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25014186 **Job Category**Rooms & Guest Services Operations **Location**W Riyadh, One Marriott Drive, Riyadh, Saudi Arabia, Saudi Arabia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms department. Responsible...

  • Support Services Lead

    4 days ago

    الرياض, Saudi Arabia AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Duty Manager

    1 week ago

    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

  • Quality Manager

    2 days ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24169008 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing...

  • Dir-quality

    1 week ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25039229 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**W Riyadh, One Marriott Drive, Riyadh, Saudi Arabia, Saudi Arabia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for communicating the concept of Total Quality Management through...

  • Engineering Supervisor

    3 weeks ago

    الرياض, Saudi Arabia MOVENPICK Full time

    **Company Description** Mövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a...

  • Office Management Specialist

    3 days ago

    الرياض, Saudi Arabia LINRCO Full time

    **Role Purpose** The position will oversee office management across NEOM communities, ensuring smooth daily operations and nurturing strong relationships with all stakeholders, both internal and external. The aim is to maintain an office environment that operates seamlessly and efficiently, contributing to a productive and pleasant workplace atmosphere. The...