Executive Housekeeper

3 weeks ago


الرياض, Saudi Arabia Marriott International, Inc Full time

**Additional Information**
**Job Number**24202593
**Job Category**Housekeeping & Laundry
**Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.

**Managing Departmental Costs**
- Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful propert



  • الرياض, Saudi Arabia Hilton Full time

    Assistant Executive Housekeeper An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing...

  • Executive Housekeeper

    3 months ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24155049 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...


  • الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...


  • الرياض, Saudi Arabia Emprego SA Full time

    The Role Required to join a Facilities Management company in Saudi Arabia. The Housekeeping Consultant will be responsible for providing expert advice and guidance to clients on the efficient management and enhancement of executive housekeeping within their organizations. As a professional in this role, you will possess exceptional knowledge and...


  • الرياض, Saudi Arabia Big Fish Recruitment Full time

    The Role Responsible for providing expert advice and guidance to clients on the efficient management and enhancement of executive housekeeping within their organizations. As a professional in this role, you will possess exceptional knowledge and understanding of various soft service areas, such as facilities management, customer service, housekeeping, and...


  • الرياض, Saudi Arabia Spa Junction Full time

    We are currently looking for talented professionals to fill the following positions for a private VIP property in Saudi Arabia House Keeping / Laundry Executive Experience in 4 /5 star hotels and interested to work in any location in Saudi Arabia Pay: ﷼2,500.00 - ﷼5,000.00 per month

  • Executive Chef

    3 months ago


    الرياض, Saudi Arabia AccorHotel Full time

    **Company Description** Our Vision, we make moments Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider...

  • Mgr-rooms Division I

    3 months ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24154182 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the management and coordination of all...

  • Dir-operations

    3 months ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24156563 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24208713 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Hotel...

  • Mgr-quality and L&d

    3 months ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24162207 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes and...

  • Quality Manager

    5 days ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24211025 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes and verifies...

  • Laundry Manager

    4 weeks ago


    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

  • Director of Rooms

    2 months ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24185373 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms...


  • الرياض, Saudi Arabia Luxury Mall Full time

    **Job Summary**: The Guest Relationship Executive is the primary point of contact for visitors at the mall, responsible for ensuring a positive and welcoming experience for all guests. This role involves assisting visitors with their inquiries, addressing any concerns, and providing information about the mall’s services, events, and promotions. The Guest...

  • Quality Manager

    3 months ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24169008 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is responsible for implementing...


  • الرياض, Saudi Arabia LINRCO Full time

    **Role Purpose** The position will oversee office management across NEOM communities, ensuring smooth daily operations and nurturing strong relationships with all stakeholders, both internal and external. The aim is to maintain an office environment that operates seamlessly and efficiently, contributing to a productive and pleasant workplace atmosphere. The...


  • الرياض, Saudi Arabia Mandarin Oriental Hotel Group Full time

    **Responsibilities**: **_ Managerial:_** - Oversee all operational and administrative aspects of in-room dining, including order-taking, set-up of trolleys as per standard, and delivery of room service orders to guest rooms. - Enforce and monitor that all operational standards, as per our policies, SOP, and quality measures, are always in place. - Create and...


  • الرياض, Saudi Arabia Premium Solutions Consultancy Full time

    Premium Solutions Consultancy is hiring on behalf of a leading group of companies in KSA - NEOM PROJECT (The line). Position: Office Management Specialist Location: Saudi Arabia. Project Name: NEOM PROJECT (The line). **Role purposes: - ** The position will oversee office management across NEOM communities, ensuring smooth daily operations and...

  • Simulator Technician

    2 months ago


    الرياض, Saudi Arabia CAE Full time

    **About This Role** In this role, the **Simulator Technician II** will be expected to perform complex but standard technical tasks including preventative and corrective maintenance work in office, on site, and in the field and may execute some design work. Key responsibilities will include, but are not limited to: - Perform preventive maintenance tasks on...