Smart Care Engineering

2 weeks ago


Riyadh, Saudi Arabia MEATECH Full time

**Smartcare Engineer Responsibilities**:

- Data mining using state-of-the-art methods,
- Use predictive modelling to increase and optimize customer experiences and other business outcomes.
- Enhancing data collection procedures targeting automation and data quality
- Processing, cleansing, and verifying the integrity of data used for analysis
- Perform ad-hoc studies and analysis cases then present results in a simple understandable reports.
- Creating automated dashboards through BI tools (MicroStrategy, PowerBI)
- Perform executive Insights from available data to drive management to focus on major issues impacting customer experience. Skills and Qualifications:

- Experience with common data science toolkits, such as R, Python. Excellence in at least one of them is highly desirable.
- Experience with data visualization tools, such as PowerBI, MicroStrategy, etc.
- Experience creating and using advanced machine learning algorithms and statistics.
- Experience in analyzing data from 3rd party providers: Google Analytics, twitter, Facebook Insights, Ookla etc
- Knowledge of customer experience standards and global representative bodies.
- Proficiency in using query languages such as SQL, Hive
- Good applied statistics skills, such as distributions, statistical testing, regression, etc.
- Telecom background and telecom business knowledge is must.
- Good Communication skills, and team player.
- Perform assigned task with minimum supervision.
- Can work under pressure and overtime when required



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