Senior IT Technical Specialist
2 months ago
Senior IT Technical Specialist**Job Code**:
30000750
**Basic Function**:
**Scope**:
**Principal Contacts**:
JHAH Team Lead, Team members, and JHAH Employees.
**Principal Duties**:
- Collect user requirements ensuring solution is in line with scope of work and proper documentation is developed facilitating the system maintenance and support activities;
- Produce solutions to recurring SAP problems;
- Recommend or participate in feasibility and cost studies for new and current SAP solutions;
- Propose alternative SAP solutions to meet forecasted workloads;
- Review technical and functional requirements;
- Provide technical guidance and train staff on new and existing solutions; and
- Ensure data integrity and be able to resolve any software vulnerabilities to improve and ensure system’s security.
**Education**:
- Bachelor of Science (BS) degree in a Computing / IT Field.
- Master’s Degree in related field.
**Experience**:
- Minimum 10 years hands on experience with IT systems analysis, programming, testing and implementation;
- Ability to develop project proposals, plan and deliverables;
- Able to conduct User Acceptance testing;
- Knowledge of automated testing tools is desirable;
- Project management skills are required; and
**Certifications/Other requirements as applicable**:
- SAP certification is desirable;
- Knowledge of Healthcare environment is desirable;
- Presentation skills are necessary; and
- Excellent written, verbal and interpersonal skills are required.
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