Call Center Representative/ Agent

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

**ToYou** **is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. At **ToYou** we aim to provide all our customers with a...

Call Center Representative: The representative will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.Key Responsibilities:Deliver information about products and services, including pricing, features, and promotions.Efficiently resolve customer issues to...

Call Center Customer Service RepresentativeJob Title: CALL CENTER OFFICERUnit: CALL CENTER AND SCHEDULINGJob Category: Full TimeDuties and Responsibilities:Handle inbound, outbound calls, emails, live chat – including surveys, telesales or telemarketing activities, and other ways of communication as required.Answer the calls within the time specified...

**MAIN RESPONSIBILITIES**: - Management and resolve customer complaints - Identify and escalate issues to supervisors - Research required information using available resources - Research, identify and resolve customer complaints using applicable software - Route calls to appropriate resources - Document all call information according to standard operating...

**Responsibilities**: Be in charge of running and managing the call center daily. Set targets for all other call center agents to meet up with. Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to. Understand all organization’s products, services, procedures and guidelines and communicate same...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. Were looking for a **Contact Center Agent.** Key Responsibilities: - Handle contact center departments inbound and outbound calls including Sales and...

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...

_**Job Title Call Center Agent - GDS - Galileo - Saudi National Must**_ - **Department MSC**_ - **Responsibilites**:_ Identify the needs of customers, resolve issues, and provide solutions. Ensure you follow the customer service script provided by the company for uniformity. Supporting in airlines bookings, Tickets, hotels, and all bookings activities. -...

Seniority Level: AssociateWe're seeking an experienced Associate level professional to join our dynamic team at 2P Perfect Presentation. As a key member of our IT Services and IT Consulting division, you will be responsible for delivering exceptional customer support and services.Job Function: Customer ServiceThis role involves responding to large volumes of...

Tbwa Chiat/Day Inc is a forward-thinking fintech leader in the MENAP region dedicated to innovating financial services and building the future bank for SMEs.Our goal is to equip SMEs with cutting-edge financial and technological tools, empowering them to start, manage, and grow their businesses effectively.We have multiple entities in UAE, Saudi Arabia, and...

وظائف خدمة عملاء في شركة لاند مارك ( مركز الاتصال) ‬ )بنات فقط )‫الشروط : ‬ ‫١-ان تكون المتقدمه سعودية الجنسيه ‬ ‫٢-شهادة الثانويه العامه فأعلى ‬ ‫٣-لايشترط وجود خبره سابقه ‬ ‫٤-لغة انجليزيه...

Tbwa Chiat/Day Inc is a trailblazing fintech company in the MENAP region striving to revolutionize financial services and establish itself as the future bank for SMEs.Our mission is to empower SMEs with innovative financial and technological tools, enabling them to start, manage, and grow their businesses efficiently.We have multiple entities in UAE, Saudi...

Job DescriptionThe Call Center Performance Optimizer role at Landmark Arabia involves analyzing and improving call center performance through data-driven insights.Key Responsibilities:Analyze data to identify trends and areas for improvement in call center operations.Develop and maintain accurate databases to ensure data integrity.Provide insights and...

**Job Summary**: **Responsibilities**: - Develop training programs and materials for call center agents, including new hire training, ongoing training, and refresher courses. - Conduct engaging training sessions to enhance agents' product knowledge, communication skills, call handling techniques, and customer service etiquette. - Assess training needs and...

One of our clients in Saudi Arabia - Riyadh is hiring **Call Centre Agents** (Voice/Text Agent & Back office) Saudi Nationals and expatriates from Syria / Egypt / Jordan are encouraged to apply. **Skill Sets** - Klout score of minimum 41 - Bilingual : Arabic and English - fluent speaking and read/write - Keyboard proficiency and MS Office/PC skills -...

We are now hiring for below position: Job Title: Call Center Operator Job Requirements: - Saudi nationals - Must able to speak basic English language - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Customer focus and adaptability to different personality types - Ability to...

**Summary**: We are looking for a dedicated and detail-oriented Quality Analyst to join our call center team. The Quality Analyst will be responsible for ensuring exceptional service quality during customer interactions. You will play a vital role in maintaining our high standards of customer satisfaction and continuous improvement. **Responsibilities**: -...

**Responsibilities**: 1-Manage large amounts of outbound calls in a timely manner. 2-Verify company cards information according to the checklist. 3-Follow communication “scripts”. 4-Enter new customer information into system. 5-Meet personal/team qualitative and quantitative targets. 6-Follow instructions of Call Centre...

About This Role:We're looking for a highly skilled and motivated Call Center Agent to join our team at 2P Perfect Presentation. As a key member of our IT Services and IT Consulting division, you will be responsible for delivering exceptional customer support and services.Job Overview:In this role, you will respond to large volumes of incoming calls from...