Call Center and Customer Support

Call Center Customer Service RepresentativeJob Title: CALL CENTER OFFICERUnit: CALL CENTER AND SCHEDULINGJob Category: Full TimeDuties and Responsibilities:Handle inbound, outbound calls, emails, live chat – including surveys, telesales or telemarketing activities, and other ways of communication as required.Answer the calls within the time specified...

**MAIN RESPONSIBILITIES**: - Management and resolve customer complaints - Identify and escalate issues to supervisors - Research required information using available resources - Research, identify and resolve customer complaints using applicable software - Route calls to appropriate resources - Document all call information according to standard operating...

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

minimum 1 year of experience in a call center/ customer service - Experienced in sales - Communication and negotiation skills - Providing guidance and assisting for customers - Determining clients’ needs **Salary**: Up to ﷼5,000.00 per month Application Question(s): - Do you live in Riyadh ? - Do you have experience in a call center ?

We are now hiring for below position: Job Title: Call Center Operator Job Requirements: - Saudi nationals - Must able to speak basic English language - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Customer focus and adaptability to different personality types - Ability to...

Call Center Representative: The representative will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.Key Responsibilities:Deliver information about products and services, including pricing, features, and promotions.Efficiently resolve customer issues to...

Seniority Level: AssociateWe're seeking an experienced Associate level professional to join our dynamic team at 2P Perfect Presentation. As a key member of our IT Services and IT Consulting division, you will be responsible for delivering exceptional customer support and services.Job Function: Customer ServiceThis role involves responding to large volumes of...

Job DescriptionThe Call Center Performance Optimizer role at Landmark Arabia involves analyzing and improving call center performance through data-driven insights.Key Responsibilities:Analyze data to identify trends and areas for improvement in call center operations.Develop and maintain accurate databases to ensure data integrity.Provide insights and...

**Responsibilities**: Be in charge of running and managing the call center daily. Set targets for all other call center agents to meet up with. Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to. Understand all organization’s products, services, procedures and guidelines and communicate same...

About 2P Perfect PresentationWe are a leading IT Services and IT Consulting company dedicated to delivering exceptional solutions to our clients. Our team of experts works tirelessly to ensure that every project is completed to the highest standard.Job Description:Respond to large volumes of incoming calls from customers, providing timely and effective...

Job Overview:CARE is a dynamic organization that values excellent customer service. We are looking for a skilled Phone Support Specialist to join our team, who can provide top-notch support to our customers through inbound calls.About the Job:The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a team...

**About Our Client**: One of Saudi leading companies in the construction and finishing industries by manufacturing high quality national products that meet international standards. It strives to supply and sell a variety of products that cater to local and regional markets at competitive prices. **What you will do**: - Setting clear performance goals and...

_**Job Title Call Center Agent - GDS - Galileo - Saudi National Must**_ - **Department MSC**_ - **Responsibilites**:_ Identify the needs of customers, resolve issues, and provide solutions. Ensure you follow the customer service script provided by the company for uniformity. Supporting in airlines bookings, Tickets, hotels, and all bookings activities. -...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. Were looking for a **Contact Center Agent.** Key Responsibilities: - Handle contact center departments inbound and outbound calls including Sales and...

Lead the team to meet and exceed client expectations regarding customer service Provide backup support to the team and make sure department goals are met Monitor call volume; prioritize and distribute workload for the team Track and measure individual and team goals throughout the day and on a long term basis Provide motivational support to team members...

**Position Summary**: Front line presentation of Clinic's Image; this includes answering inquiries and obtaining information froM/For, customers, visitors, and other interested parties. Provides information regarding activities conducted at the clinics; location of operations, offices, and employees within clinics. Also handles patient's appointments with...

Responsibilities include, but are not limited to:Ensure that our patient direct staff provide consistent, superior customer service.Build and maintain a positive working environment that attracts and retains high-quality patient service staff.Ensure that patients’ questions and issues are resolved properly and quickly.Instruct patients via...

**ToYou** **is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. At **ToYou** we aim to provide all our customers with a...

وظائف خدمة عملاء في شركة لاند مارك ( مركز الاتصال) ‬ )بنات فقط )‫الشروط : ‬ ‫١-ان تكون المتقدمه سعودية الجنسيه ‬ ‫٢-شهادة الثانويه العامه فأعلى ‬ ‫٣-لايشترط وجود خبره سابقه ‬ ‫٤-لغة انجليزيه...

About the JobWe are seeking a highly skilled Sales and Service Leader to join our team at Silah Tamkeen. As a key member of our leadership team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.You will lead our call center team to ensure they have the skills and support needed to deliver outstanding customer...