Director of Learning Training

4 months ago

Riyadh, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24086274

**Job Category** Human Resources

**Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** Y

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Managing and Administering Employee Training**
- Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.
- Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.
- Promotes and informs employees about all training programs.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Ensures adult learning principles are incorporated into training programs.
- Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).

**Managing Employee Development programs**
- Provides additional training to participants to increase skills (e.g., HR skills).
- Helps employees identify specific behaviors that will contribute to service excellence.
- Oversees the Management Development Program.
- Coaches managers to enhance own performance and to improve the performance of employees.
- Develops specific training to improve service performance.
- Works with leadership team to determine development needs of managers.
- Designs, develops and delivers a supervisory development program to build effective supervisory skills.
- Drives brand values and philosophy in all training and development activities.

**Developing Training Program Plans**
- Develops and maintains an annual or quarterly training calendar.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Develops implements and maintains a property orientation program for employees to introduce the company and the culture.
- Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.

**Evaluating Training Program Effectiveness**
- Aligns current training and development programs to effectively impact key business indicators.
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Measures transfer of learning from training courses to the operation.
- Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating

  • Training / Learning & Development Manager

    6 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    The Role - Development and delivery of training interventions critical to project and business success. - The creation, delivery, and management of agreed training services to the client. - The design, delivery, and management of Professional Development Programs (PDP) was created to provide learning and knowledge transfer for Engineers and technical...

  • Training / Learning & Development Manager

    5 months ago

    Riyadh, Saudi Arabia CG Resourcing Full time

    The Role Development and delivery of training interventions critical to project and business success. - The creation, delivery, and management of agreed training services to the client. - The design, delivery, and management of Professional Development Programs (PDP) was created to provide learning and knowledge transfer for Engineers and technical graduates...

  • Assistant Director, Training and Development

    3 months ago

    Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Assists the Director, Training & Development with the management of staff activities and administrative operations of Training & Development (T&D). Develops administrative Systems as directed. **Essential Responsibilities and Duties**: 1. Assists the director to conduct comprehensive studies on the training needs of the Hospital's departments and create a...

  • Digital Marketing Training Internship

    2 months ago

    Riyadh, Saudi Arabia Refonte Learning Full time

    Currently pursuing any degree showcasing a strong commitment to continuous learning and professional growth.- Exceptional written and verbal communication skills, vital for effective collaboration and articulation of complex ideas.- Demonstrated ability to work both independently and as part of a cohesive team, highlighting adaptability and strong teamwork...

  • Regional Training Officer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia شركة المراعي Full time

    About Almarai CompanyAlmarai is a leading multinational food and beverage manufacturing and distribution company, headquartered in the Kingdom of Saudi Arabia. As the #1 FMCG Brand in the MENA region, Almarai is a market leader in all its categories across the GCC, with a strong presence in the region's largest food and beverage market.About the RoleThe...

  • Board Certified Behavior Analyst

    5 months ago

    Riyadh, Saudi Arabia Maharat Learning Center Full time

    **About us**: At Maharat Learning Center we support children and young adults with Specific Learning Difficulties including Dyslexia, Dyscalculia, Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorders (ASD), as well as other cognitive disorders, developmental delays and learning difficulties that may be affecting their academic...

  • Training Manager

    4 months ago

    Riyadh, Saudi Arabia Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our Consult business we harness our unique combination of...

  • Director Energy

    3 months ago

    Riyadh, Saudi Arabia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 13 **The Role**: Director Energy & Resources Training **The Team**: SPGCI Training offers cross-commodity industry fundamentals training to energy majors globally. Building on the success of our well-stablished chemicals training, we would like to expand in our Oil, LNG and Energy Transition training...

  • OHS training affairs director

    2 months ago

    Riyadh, Saudi Arabia Talent Search Group Full time

    The OHS Training Affairs Director in the Design and Development Department is responsible for overseeing all occupational health and safety training initiatives within the department. They ensure compliance with regulatory requirements and company policies, aiming to create a safe and healthy work environment for all employees involved in design and...

  • Director of Training Programs

    4 months ago

    Riyadh, Saudi Arabia Interlink HR Consultancy Full time

    Job DescriptionThe Director of Training Programs assists the General Manager in the performance of the various leadership responsibilities, which are attendant to the successful administration of the school unit. We are seeking to appoint someone with excellent curriculum management experience to our Senior Management Team. The specific duties which are...

  • Cyber Security Training Internship

    2 months ago

    Riyadh, Saudi Arabia Refonte Learning Full time

    - Execute footprinting and reconnaissance, a crucial pre-attack part of the ethical hacking process using the most recent methods and technologies.- Master multiple scanning techniques using NMAP and NPING, and conduct scanning on the target network outside of IDS and firewall.- Understand the workings of web applications and web servers, their...

  • Lead Instructor

    4 months ago

    Riyadh, Saudi Arabia Save Fast Fire and Safety Training Full time

    Job Description: Lead Instructor - Medical Training Department The Lead Instructor will be responsible for designing, implementing, and delivering comprehensive medical training programs to ensure the highest standards of excellence in healthcare education. Key Responsibilities: Curriculum Development: Design, develop, and update medical training curricula...

  • Lead Instructor

    4 months ago

    Riyadh, Saudi Arabia Save Fast Fire and Safety Training Full time

    Job Description: Lead Instructor - Medical Training Department The Lead Instructor will be responsible for designing, implementing, and delivering comprehensive medical training programs to ensure the highest standards of excellence in healthcare education. Key Responsibilities: Curriculum Development: Design, develop, and update medical training curricula...

  • Head of Quality and Training

    3 months ago

    Riyadh, Saudi Arabia Arbete Careers Full time

    **Quality and Training Manager** **One of our clients is in the Mobile Delivery Application Industry ie (DAAS) in Riyadh, Saudi Arabia, and is hiring for the position of Head of Quality and Training** **Location: Riyadh** **Years of Experience: 5 Years in a leadership role** **Education: Bachelor's degree in a relevant field; advanced degree or...

  • Sales Engineer Automotive E-learning Training Solutions

    3 months ago

    Riyadh, Saudi Arabia Panworld Education Full time

    This is a full-time on-site role located in Riyadh. As a Sales Engineer, you will be responsible for day-to-day tasks related to selling our automotive e-learning and training solutions, identifying new business opportunities, building and maintaining relationships with key stakeholders, and driving growth in our automotive training division.. You will be...

  • Learning assistant

    2 months ago

    Riyadh, Saudi Arabia Amazon Full time

    Academic Qualifications: Bachelor's degree in education, business administration, human resources, or related field.Personal skills:Strong communication skills, both verbal and written.Organization and time management skills.Ability to deal with students or employees patiently and professionally.Ability to use technical tools: Proficiency in using...

  • Learning and Development Associate

    3 months ago

    Riyadh, Saudi Arabia Saudi AZM Full time

    We are seeking a highly motivated and agile Learning and Development Associate to join our team. This role is ideal for someone passionate about continuous learning, skill development, and making a meaningful impact in a fast-paced IT environment. You will be instrumental in designing, developing, and implementing learning strategies and programs that align...

  • Business and Finance Instructor

    4 months ago

    Riyadh, Saudi Arabia Zameer Training FZE Full time

    The instructors in Business and Finance for a recently established Institute for Vocational and Technical Training in Riyadh, Saudi Arabia. The appointment is for an initial period of one year in Riyadh, Saudi Arabia with the possibility of extension. Applications are currently being accepted.The Business and Finance Instructor will be responsible for...

  • Learning and Development Specialist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Accor Hotels Full time

    About the RoleWe are seeking an experienced Learning and Development Specialist to join our team at Accor Hotels. As an Assistant Training Manager, you will play a key role in designing and delivering cutting-edge learning and development programs that address the needs of different departments and levels of employees.Key ResponsibilitiesTraining and...

  • Training Supervisor

    3 months ago

    Riyadh, Saudi Arabia Nofa Resort Riyadh, a Radisson Collection Hotel-Human Resources Full time

    We are looking for a skilled training supervisor to implement industry-leading training programs for our company. As a training supervisor, you will be required to assess current training and development systems, develop new training programs, implement measurement tools, and provide feedback. You may also be required to conduct research to identify specific...