Customer Service Associate

Must have a minimum of B1 proficiency in written and spoken English. - Must be 18 years of age or older - Graduate with a minimum qualification of high school degree - Must be flexible in rotational shifts including night shifts **Saudi Nationals Only** **Our Amazon Contact Centers work towards a single goal**: to deliver the best possible support...

Good English levelExcellent communication skills in (written and verbal)Ability to communicate correctly and clearly with all customersGood comprehension skills - ability to clearly understand and state the issues customers presentAbility to concentrate - follow customers issues without distraction to resolutionGood composition skills - ability to compose a...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...

Previous experience: Extensive experience in customer service and supervising service teams. Position may require previous work as a Customer Service Representative or Service Supervisor.Leadership skills: The ability to manage and direct the work team in the customer service department, motivate them and improve their performance.Technical Knowledge: Deep...

1. **Responding to Customer Inquiries:** Promptly address customer queries related to water services, billing, and account information.2. **Handling Complaints:** Investigate and resolve customer complaints regarding water quality, billing discrepancies, or service interruptions.3. **Billing and Payment Processing:** Assist customers with billing inquiries,...

**About the Role** Unipart Logistics is seeking a Customer Service Manager to take full responsibility for its KSA based Customer Service operation, providing Excellence in Customer care for our Client and building on new and existing networks to grow our Relationship. As part of your key responsibilities you’ll: - Manage prioritisation, escalation and...

Job SummaryJobs at this level are responsible for managing customer service team, supporting operations planning, resolving complex/technical customer queries and driving action plans to address the issue. In addition, they are responsible for analyzing billing and collections process; analyzing risk involved and mitigate risk.Key ResponsibilitiesCustomer...

Job SummaryJobs at this level are responsible for managing customer service team, supporting operations planning, resolving complex/technical customer queries and driving action plans to address the issue. In addition, they are responsible for analyzing billing and collections process; analyzing risk involved and mitigate risk.Key ResponsibilitiesCustomer...

We are hiring Customer Service Representative Riyadh Position Type: Full Time Schedule: 5 days per week Understand the demand of consumers to provide timely service and solutions. Cater to client queries by providing accurate data using appropriate communication channels. Manage consumer queries and complaints in realtime by offering...

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiriesExcellent phone etiquette and communication skills to interact with customers in a friendly and professional mannerProven ability to deliver high-quality customer service and enhance overall customer experienceStrong problem-solving and...

Provide support to customers over phone, email and other channels as neededProvide timely, accurate and high quality responses to service, quality, payment and platform related queries from our Taiwanese customersUnderstand service, process and business scope thoroughly to be able to upsell and cross-sell our services effectively

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...

Job Summary Duties:- As a Patient Access Scheduling Coordinator (PASC) in a medical environment, you are responsible for registering patients as they arrive for their visit and scheduling any orders and appointments requested by the patient s care team as patients depart within all clinics under direct Qualifications:- Minimum of one (1) year of customer...

We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Riyadh, Saudi Arabia**, to assess the customer service standards in several interesting venues. ** This is a Part-Time Job ** Your main task will be to pose as a real customer and...

The Role - Analyze complex issues and develop innovative solutions to address client challenges. - Collaborate with cross-functional teams to gather relevant information and data. - Conduct in-depth research to gain insights into industry trends and best practices. - Prepare detailed reports, presentations, and recommendations for clients and internal...

As a Customer Service Executive at you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers needs are met in a timely and professional manner and to maintain a high level of satisfaction with our services. Responsibilities : Ensure timely and accurate resolution of...

Degree in business administration or related field.Excellent communication skills.Ability to solve problems and meet customer needs.Ability to deal with difficult situations effectively.Knowledge of methods to improve customer services.Commitment to providing outstanding customer service and enhancing customer satisfaction.

To manage the e-commerce customer service and operations in order to maximize commercial performance whilst providing the best customer experience at all stages of the customer journey.•Excellent fluency in written and spoken English is essential.•Customer service experience and the ability to deal with difficult customers is...