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Customer Service Agent

4 weeks ago

Riyadh, Saudi Arabia MENA Business Investment Group Full time

The Role
- Analyze complex issues and develop innovative solutions to address client challenges. - Collaborate with cross-functional teams to gather relevant information and data. - Conduct in-depth research to gain insights into industry trends and best practices. - Prepare detailed reports, presentations, and recommendations for clients and internal stakeholders. - Assist senior team members in implementing strategies and action plans. - Communicate with clients in a professional and courteous manner to understand their requirements and provide timely updates on progress. - Continuously enhance problem-solving techniques and stay updated with emerging tools and methodologies. - Contribute to a positive and collaborative team environment.

**Requirements**:

- Recent fresh graduate with a degree in a relevant field. - Strong problem-solving skills with the ability to think critically and creatively. - Excellent written and verbal communication skills in English. - Demonstrated ability to work in a team and effectively collaborate with others. - Proactive attitude, self-motivated, and eager to learn. - Any experience related to customer services, administration, or similar roles is an advantage. - Familiarity with industry-specific software and tools is a plus. Benefits and Compensation: - Competitive salary commensurate with experience and qualifications. - Comprehensive benefits package, including medical insurance and annual leave. - Professional development opportunities and training programs. - Exposure to a diverse range of projects and clients. - Opportunities for growth and career advancement within the company.

About the company
MENA is a Spanish company specialized in Recruitment and Manpower Services, Human Resource Solutions & HR Consultancy, Administration Management, International Business Development and Soft Skills Training Services. We are working with the biggest Construction Companies around the world. The companys goal is to leverage existing and inexpensive solutions to interactively pursue cutting edge benefits for our current and future clients, within Europe, Middle East & North Africa region. MENAs mission is to provide an added value, unique and customized services for our clients regardless of an ever-changing marketplace.