Customer Service Evaluator

Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...

**Position Overview**: As a Customer Service Specialist Lead at our dynamic FinTech company, you will play a pivotal role in ensuring exceptional customer experiences and fostering a culture of excellence, efficiency, and customer focus. Your expertise in understanding payments and payment methods will be crucial to maintaining strong relationships with our...

Customer Service Specialist duties and responsibilities: Providing customer support via telephone, e-mail, voice chat or in-person Informing customers about products and services Responding to customer questions Resolving customer complaints Suggesting solutions for common problems Preparing documents and reports Updating customer database Training new...

The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers. **Responsibilities**: - Ensures that appropriate actions are taken to...

Customer Service Specialist duties and responsibilities:Providing customer support via telephone, e-mail, voice chat or in-personInforming customers about products and servicesResponding to customer questionsResolving customer complaintsSuggesting solutions for common problemsPreparing documents and reportsUpdating customer databaseTraining new customer...

1. **Responding to Customer Inquiries:** Promptly address customer queries related to water services, billing, and account information.2. **Handling Complaints:** Investigate and resolve customer complaints regarding water quality, billing discrepancies, or service interruptions.3. **Billing and Payment Processing:** Assist customers with billing inquiries,...

Customer Service Specialist Responsibilities: Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks Maintain long-term clientele and grow the gym's membership base through sales, new member onboarding, and excellent customer service Manage and organize marketing efforts both within and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiriesExcellent phone etiquette and communication skills to interact with customers in a friendly and professional mannerProven ability to deliver high-quality customer service and enhance overall customer experienceStrong problem-solving and...

1. **Responding to Customer Inquiries:**Promptly address customer queries related to water services,billing, and account information.2.**Handling Complaints:** Investigate and resolve customercomplaints regarding water quality, billing discrepancies, orservice interruptions.3. **Billing andPayment Processing:** Assist customers with billing inquiries,explain...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...

**Saudi Nationals Only**Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time. Building on Amazon’s global mission...

Strong customer support andcustomer satisfaction skills with experience in managing customercomplaints and inquiriesExcellent phoneetiquette and communication skills to interact with customers in afriendly and professional mannerProven abilityto deliver high-quality customer service and enhance overallcustomer experienceStrong problem-solving...

Customer Communication: Respond tocustomer inquiries promptly and empathetically via phone, email,chat, and potentially social mediachannels.Troubleshooting: Investigate andresolve customer issues related to products, orders, accounts, andtechnical difficulties.Product Knowledge: Gainin-depth understanding of moCal products and services to provideaccurate...

Good English levelExcellent communication skills in (written and verbal)Ability to communicate correctly and clearly with all customersGood comprehension skills - ability to clearly understand and state the issues customers presentAbility to concentrate - follow customers issues without distraction to resolutionGood composition skills - ability to compose a...

As a Customer Service Executive at, you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers’ needs are met in a timely and professional manner, and to maintain a high level of satisfaction with our services. Responsibilities: - Ensure timely and accurate resolution of...

As a Customer Service Executive at you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers needs are met in a timely and professional manner and to maintain a high level of satisfaction with our services. Responsibilities : Ensure timely and accurate resolution of...

As a CustomerService Executive at you will be responsible for providingoutstanding customer service to our clients. Your primary role willbe to ensure that our customers needs are met in a timely andprofessional manner and to maintain a high level of satisfactionwith our services. Responsibilities : Ensure timely and accurate resolution ofcustomer complaints...

To manage the e-commerce customer service and operations in order to maximize commercial performance whilst providing the best customer experience at all stages of the customer journey.•Excellent fluency in written and spoken English is essential.•Customer service experience and the ability to deal with difficult customers is...