Medicaloperations Manager for Recruitment Company
7 days ago
**Job information**:Job code**:MEDICAL OPERATIONS MANAGER**Job title: Medical Sector Management / Department: Medical OperationsSector: Level and career: Head OfficeJob location: Number of subordinate jobs: Direct reference to**:Summary/ overall objective of the post**:
Under the direction of the General Manager, Medical Sector Operations Manager applies business and operational acumen and excellence to lead Medical Sector Operations strategies, programs, and teams across multiple geographic areas.
Medical Sector Operations Manager is in charge of planning, developing, managing and overseeing medical sector operational processes and strategies for Medical Sector Department.
The Manager of Medical Sector Operations will translate business needs into operational solutions overseeing and executing the following key initiatives:
Medical Sector Operations Manager will ensure all operations are carried on in an appropriate, cost-effective way and will improve operational management systems, processes and best practices
**Tasks and responsibilities**:
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Leads development and program management for Medical Sector Operations to strengthen pipelines and improve communication.
- Organizes and leads cross functional operational teams to realize program objectives.
- Primary liaison between the program and business stakeholders.
- Communicates on-going program status, potential issues, and timelines as required.
- Plans, organizes, and manages all aspects of assigned retrospective, outcome, and prospective projects.
- Establishes a working relationship with new vendors and customers to enhance medical operational efforts.
- Maintains communication as required, to discuss the outcome of any identified opportunities and/or barriers to the success.
- Provides oversight and guidance for all resources associated with the medical sector operational program.
- Ensures compliance of any contracts related to the overall success of the program.
- Helps evaluate new and existing programs performing cost/benefit analysis.
- Oversees vendor management procedures. Primary point person for vendor agreements and vendor oversight.
- Collaborates with Medical Recruitment, Medical Licensing & Medical Sales to collectively manage initiatives.
- Performs data analytics and reporting as needed.
**Medical Operations Expertise and Strategy**
Work collaboratively and strategically with the General Manager to develop proactive scalable medical sector operational process solutions and strategies to address current and future operational needs.
- Anticipate emerging medical sector operational requirements and proactively develop solutions to meet them and/or head off operational concerns,
- Effectively balance standardization and efficiency of operations with creative solutions for individual and collective client needs.
- Identify and build on internal and external practices that are leading edge, scalable, culturally consistent and forward-thinking.
- Maintains current knowledge of emerging technology to stay abreast of innovative sourcing ends and evaluates tools, resources and vendors accordingly.
**Leadership and Staff Development**
- Engages, motivates, and generates results of a remote based team ensuring that relationships and productivity goals are met.
- Ensure cooperative and collaborative team approaches are utilized to accomplish objectives and provide an inspiring work environment.
- Select and provide training and development tools and programs so that the team is fully knowledgeable and abreast of all processes, policies, best practices and methods.
Work with General Manager of Medical Sector Department, evaluating, and managing the performance of all staff supporting the program
**Operations and Outcomes**
- Develop and manage key performance indicators to measure program results and demonstrate program effectiveness and outcomes.
- Measure activities and provide meaningful and actionable analysis to drive decision making and continuous improvement efforts.
- Prepare recommendations and needs for the medical sector operational program and participate in the annual budget process.
- Analyses data and makes appropriate recommendations for continuous improvement and program enhancements.
**Client Relationship and Development**
- Build relationships with key employees among Clients
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with Clients to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
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