Receptionist for Dental Center
3 months ago
**Position Summary**:
Front line presentation of Clinic's Image; this includes answering inquiries and obtaining information froM/For, customers, visitors, and other interested parties. Provides information regarding activities conducted at the clinics; location of operations, offices, and employees within clinics. Also handles patient's appointments with all departments/dentists.
**Essential Functions**:
**Reception of Patients**
- Welcome Clients.
- Open a file for them if it is a first time visit.
- Enter data correctly (as attached) or upgrade if necessary should clients already have a file.
- Inform the clinic/doctor with the patient arrival.
- Identify customer satisfaction level.
- Answer phone calls.
- Make sure that there are enough new, empty, and ready folders.
- Help in any tasks related to reception if necessary or as management envisage.
- Listen carefully to customers’ complaints and feedback, then submitting them to management.
**Insurance - Collecting for Credit & Cash**
- Collects fees from patients when leaving. (Cash + Insurance)
- Records appointments for patients when leaving if necessary.
- Reviews the files of the previous day.
- Retrieves client's data base record.
- Confirms if the collected amount match the computer's report.
- Reviews the past day invoices to ensures congruous.
- Makes sure that the treating doctor signed the invoice.
- Contacts insured patients and inform findings of request(s) while confirming or canceling appointment.
**Job Types**: Full-time, Contract
Application Question(s):
- Do you have a previous experience in hospitals or medical centers?
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