Customer Care Manager

Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered. **Responsibilities** - Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction...

LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...

**Customer Care Representative**: - Remote Eligible: Hybrid- Onsite Location(s): Riyadh, SAPurpose Statement: The core objective of this role is to support the Customer Services Manager to maintain the goals and objectives of the department. - Key Responsibilities: - Industry Knowledge: Delivers continuous tools and education to team members to ensure up to...

Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered. **Responsibilities** - Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction...

We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Care Coordinator Intern at LAWAZEM. As a Customer Care Coordinator Intern, you will have the opportunity to learn and gain hands-on experience in providing excellent customer service and support to our valued customers. This internship is a valuable opportunity to...

We are looking for a qualified Customer Care Team Leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

Job Summary - Receive the experience concept for customer care management processes for the respective assigned processes/ expertise areas - Understand existing customer care services offered in Mobily at high level architecture. - Detail the functional design (business rules, technical specifications & configuration specifications) covering all touch-points...

We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh, Jeddah, Saudi Arabia. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customers, ensuring their needs are met and issues are resolved in a...

Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services. - Guide members on points of contact for queries and communication. - Update members on insurance coverage details, follow up cases, inquiries and responses with full support - Complete transactions and answering...

**Home Care - Personal Care Sales Manager** Manager - Sales Home Care - Personal Care Department: Sales Location: Riyadh, KSA Company profile IMCD is a market-leader in the sales, marketing and distribution of specialty chemicals and food ingredients. Listed at Euronext, Amsterdam, IMCD realized revenues of approximately € 3,435 M in 2021 with nearly...

**Syarah **is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping...

Provide dynamic customer service, while educating our customers through teaching proper pet care. - To maximise productivity memorise and utilise the Petland systems, such as the Petland Mission, 5-Step Sale, 4 Basic Needs, C.A.P, Pets For A Lifetime and Adopt - A Pet. - Maintain excellent animal husbandry for the pets by performing opening, daily...

Provide dynamic customer service, while educating our customers through teaching proper pet care. - To maximise productivity memorise and utilise the Petland systems, such as the Petland Mission, 5-Step Sale, 4 Basic Needs, C.A.P, Pets For A Lifetime and Adopt - A Pet. - Maintain excellent animal husbandry for the pets by performing opening, daily...

Manage members’ experience with the relevant operational functions to ensure that services are delivered to the members end to end in every touch point of their journey on a timely manner. - Proactively propose and facilitate Tebtom and all other core healthcare services to the members to ensure that they will receive an appropriate care customized to...

**Responsibilities**: - Addressing customer concerns and resolving issues in a timely and efficient manner - Collecting and recording customer feedback and insights, as well as maintaining accurate records of customer interactions and transactions - Collaborating with other team members and departments to ensure a seamless customer experience - Building...

Manages the assigned areas within the department in Pharmaceutical Care. Utilizes performance improvement program and JCIA standards in planning, monitoring, and evaluating pharmacy services. Accountable for staff, services provided, and level of performance within assigned areas. **Essential Responsibilities and Duties**: 1. Maintains active clinical...

**Job Description**: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by...

**Responsibilities**: 1、 Receiving and answering customers' telephone or written calls in accordance with the company's standards. 2、Immediately respond to all clients inquiries. 3、Provide all the necessary information required for the client. 4、Maintain records of communication with customers and all their various transactions, comments, and...

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. **About the Role**: The Customer Success Manager (CSM) is a critical role in at Vectra and is responsible for developing and handling Vectra's most valuable asset, our customers. The CSM is responsible for the relationships with the customers,...