Investors Relations Management

3 days ago


المملكة العربية السعودية, Saudi Arabia NEOM Full time

Investors Relations Management

Location: Neom

Industry: Manufacturing and Construction

Start date: Asap

We are proud to be recruiting an Investors Relations Management for Neom
- Be fluent in Arabic and English
- Have some experience in clients from manufacturing and construction
- Have experience in onboarding, leasing, and managing investors
- Have strong stakeholder management and networking capabilities
- Have excellent written and verbal communication skills, proven ability to communicate effectively
- Be a relationship builder who inspires trust and confidence with internal and external stakeholders.
- Be a team player able to work in a highly matrixed organization.
- Be able to perform to high standards in a high-pressure, demanding environment.

**Role Purpose**:
The Investor Care Center (ICC) was established to provide end-to-end business support services to OXAGON investors throughout their journey of establishing their operations at OXAGON. Target investors include advanced-tech companies, prolific entrepreneurs, and large multinationals, with the intent of creating international champions and trendsetters that have significant long-term value for NEOM and its future generations.
- Reporting directly to the ICSM (Investor care senior manager) the Associate acts as a single point of contact for coordination between investor and Oxagon
- You will assist anything from 5-10 investors and be responsible for their successful onboarding. Investors will vary from start up to multinational corporations
- The associate will be responsible for proactively identifying and communicating onboarding requirements to investors and fulfilling them in collaboration with the Investor Onboarding team.
- This means assisting them throughout the whole journey (support with facilities, obtaining permits to finding contracts)**KEY ACCOUNTABILITIES & ACTIVITIES**
- Act as a trusted advisor and primary point of contact for the assigned portfolio of investors throughout their onboarding journey. Provide the investor with the necessary support for their onboarding.
- Maintain the investor data on the CRM database. As applicable, gather and validate relevant inputs on the investor through handover sessions with Tenant Attraction teams or Area Leads.
- Consolidate and manage all communication exchanges between investors and relevant OXAGON/NEOM teams and ensure prompt relay of information to investors
- Work with investors and other ICC onboarding teams to identify the onboarding requirements and build a suitable onboarding project plan in collaboration with the Investor Onboarding PMO Associates. Obtain sign-off on the needs and schedule from the Investor Onboarding Manager and the investors’ teams.
- Relay service requests to the Inquiry and Complaints Management Associate to log the request. Co-develop an execution plan with the Investor Onboarding PMO Associates to initiate service delivery. Integrate the timeline into the broader onboarding project plan and follow up to ensure timely delivery.
- Coordinate with the Inquiry & Complaints Management Associates to log and manage the resolution of investor complaints.
- Liaise with the Resource and Market Access Associates to ensure investors are connected to the suitable suppliers and service providers: engineering, architecture, banking, legal, etc.
- Provide feedback to the Investor Onboarding Manager on internal processes for ICC’s scope of onboarding and service delivery activities and suggest developments to improve operational efficiency.

**What is Neom**

This is NEOM

NEOM is a vision of what the future will be at a time when the world needs innovative solutions. The aim is to build the first cognitive city where world-class technology is fueled with data and intelligence to interact seamlessly with its working and living population.

What is OXAGON

The Oxagon is a city in Neom where people, industries, and technology come together to create factories of the future for products of the future. A place where innovators and entrepreneurs can accelerate ideas from labs to markets. The fully automated next-generation port will offer unparalleled connectivity to global markets, enabled by an integrated physical and digital supply chain.

NEOM | What is THE LINE

The Line is a civilizational revolution that provides an unprecedented urban living experience while preserving the surrounding nature. It will accommodate 9 million people and will be built on a footprint of just 34 square kilometers. This will mean a reduced infrastructure footprint, creating never-before-seen efficiencies in city functions.

No roads, cars, or emissions, it will run on 100% renewable energy and 95% of the land will be preserved for nature. People's health and wellbeing will be prioritized over transportation and infrastructure, unlike in traditional cities. Only 200 meters wide, but 170 kilometers long and 500 meters above sea level.

This is TROJENA - The Mountains of NEOM

TROJENA wil



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