Accounts Receivable Specialist

7 months ago

Riyadh, Saudi Arabia Johnson & Johnson Full time

**Accounts Receivable Specialist (Field Collector)**

**Location: Dammam**

**Contract: full time, permanent**

The Field collector is responsible for the proactive evaluation, investigation, and timely collection of outstanding accounts receivables. The role leads customer accounts as defined by sales volume, credit exposure, risk and/ or other factor(s).

**The responsibilities & the impact YOU will have**:

- Proactively manage assigned accounts through the order to cash cycle to include collections, credit line administration and billing dispute identification and resolution.
- Follow-ups all required documents after delivery internally & externally.
- Serve as the single point of contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers.
- Dues follow-up closely specially with direct end -user " Govt & private entities" with field visits
- Perform customer reviews to ensure that accounts remain within the assigned credit limits as well as assess and mitigates financial risk and escalate to relevant stakeholder
- Motivate desired customer payment behavior through timely and insightful contact with customers. Employ collection technique and negotiation to improve cash flow and build a favorable financial relationship and customer experience.
- Collaborate internally with Sales, Supply Chain, etc. to respond to customer related inquiries. Participate in negotiations and contribute to cross-functional, end-to-end solutions to improve cashflow and the customer experience.
- Produce routine reports and make summaries for local & regional Management.
- Meet dashboard metrics related to Cash Collection
- Perform all I2C J&J procedures as required, in a timely manner.

**Qualifications**:
**We would love to hear from YOU, if you have**:

- Minimum High School Diploma or above.
- Minimum of 1 year of Field collections
- Excellent verbal communication, negotiation, and people skills.
- Arabic & English Language
- Microsoft Office - Intermediate skill level is required. Proficiency to utilize Excel charts, pivot tables, vlookup features.
- Process Excellence knowledge or certification would be useful.
- As a must, experience dealing with Govt. sector. Health care providers, pharmacies. Etc
- Car and Valid KSA driving Licenses.
- Saudi Nationality only can apply.
- Customer Service or Administrative function, or related, is preferred.
- Strong collaboration and relationship building skills, negotiation skills, customer service skills, attention to detail, process orientation, strong oral and written communication skills, problem solving skills, sense of urgency is preferred.

**This is what awaits YOU at J&J**:

- An opportunity to be part of a global market leader.
- A dynamic and inspiring working environment.
- Many opportunities to work on challenging projects and assignments.
- An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference
- Possibilities for further personal as well as professional development.
- Many employees benefits

**For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.**

**We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences**

**That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.**

**Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”

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