Senior Program Coordinator

2 days ago


Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Coordinates all contractors'activities and/or services.Assists with a wide range of administrative and training activities. Designs,implements, and analyzes customer satisfaction surveys. Liaises with otherHospital Departments as necessary.

**Essential Responsibilities and Duties**:
1. Coordinates and Monitors contractor activities and/or services to ensure adherence to established quality standards and contract specifications; takes appropriate remedial action as required. Serves as primary liaison between Department and the contracted service provider; resolves day-to-day operational and administrative problems and issues, and acts as contract mediator as appropriate.

3.Collects and analyses data; prepares scheduled and special reports; and maintains program/project records and statistical information.

4.Works collaboratively with operating departments to identify training needs and types of skills required.

5.Designs and implements customer satisfaction surveys and other research tools to assess customer satisfaction with services; analyzes and interprets results, and recommends solutions.

6.Assists in administering, monitoring and/or implementing trainingPrograms.

7. Assists in Englishtests and screeningof applicants and design a standard computer-based filing system Database) for test results to be presented as properly as reauired.

8. Participates in orientation programs and sessions as required.

9.Coordinates with other DepartmentHeads; represents the department at various meetings and promotes existing and new programs and/or policies.

10. Participates in the interviewcommittees for evaluating the trainees who are willingto join T&Dprograms. Establishes a standardinterview sheet that meets T&Dgoals and objectives and/or assists in developing theexisting forms used by the T&D.

**Education**:
Master's or Bachelor's Degree in Business Administration or any related field is required.

**Experience Required**:
One (1) year of related experience with Master's Degree, or three (3) years of related experience with Bachelor's Degree is required.

**Other Requirements(Certificates)**:
Saudi Nationality Only.


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