Splunk Implementation

3 weeks ago

Riyadh, Saudi Arabia Adroit People Ltd. Full time

**Consulting Engineer 3**
- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
- Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports presale activities and translate business requirements into solution design
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals

**Role Specific Responsibilities**:

- Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
- Takes responsibility of task/project implementation for assigned customer engagements
- Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
- Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
- Builds and/or leverage test environments as required to resolve complex problems and compatibility issues
- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
- Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.

**Scope**:

- Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
- Typically interacts with individual contributors, managers, and customers
- Provides input to Sales team on technology solutions for customers

**Complexity**:

- Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward

**Expertise**:

- Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience

SOC Platform Engineers are responsible for building new, or updating existing, SOC security technologies. The role involves planning and supporting operational security teams with required security technologies to fulfill their day-to-day operations. The role will support new platform engineering, updating the existing environment, as well as updating any new monitoring requirements as envisioned.

SOC Platform Adminsprovide day-to-day management and operations of SOC security technology platforms, maintaining and providing operational service metrics associated with SOC technology solutions, and performing updates and patch management to SOC security technology solutions. Platform admins are also responsible for security infrastructure operations (firewalls, access-control systems, etc. serving for SOC).

**Recommended Qualifications**
- Splunk certifications (Citified Admin at least, Architect recommended)
- At least one relevant certification (such as GSSP-JAVA, GSSP-.NET, GCWN, GCUX) required
- Working knowledge of Python
- Minimum of two (2) years’ experience in secure platform management, development and/or operations
- Strong written and verbal communication and collaboration skills
- Strong reading comprehension of English technical materials

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

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