Client Relationship Management

7 days ago


الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

Client Relationship Management - Construction

**Company**:
Marsh

**Description**:
Saudi Arabia Construction Practice

Location: Riyadh, Saudi Arabia

Responsibilities of Regional Construction Practice - Assistant Vice President

The role is join the Marsh Construction team located in Riyadh, situated in Saudi Arabia with a fantastic opportunity to grow with the business and build on specialist knowledge.

The Construction team currently comprises 3 members in Kingdom & a multinational team of 13 employees responsible for development, placement and servicing of construction business (infrastructure, mixed use, oil, gas, petrochemical and power) throughout the Kingdom. The team collaborates with colleagues from Marsh's regional organization, its extensive retail network and other global energy hubs to provide specialist client servicing capabilities, world-class product solutions and access to local markets.

**Client Servicing**
- Develop a strong understanding of our clients' business, strategic priorities, risk strategies and risk management needs and develop innovative approaches to unique client needs.
- Risk management advisory and guidance to clients, including risk identification, contract reviews and liaising/negotiating terms with various project stakeholders
- Implement and maintain a quality service plan and regular open items reports.
- Responsible for maintaining quality in all area of client deliverables.
- Build and maintain client relationships and become the primary co-contact for clients, along with the branch client executive
- Makes recommendations to clients regarding additional products & services as solutions to clients' risk issues.
- Keeping business numbers and forecasts accurately updated in MarshForce.
- Responsible for ongoing service and communication with client, including promoting client/insurer relationship as needed, executing contracted services, and performing contract reviews
- Contribute to retention through effective risk solutions and excellence in service
- Ensure all back office activities are complete, included but not limited to MarshForce management, complete accounting paperwork, filing of client/project documents

**Broking and Placement**
- Collect exposure information and underlying coverage requirements from clients
- Coordinating with all internal and external stakeholders in Saudi and internationally to ensure timely delivery of slips, quotations, certificates, policies and invoices
- Review and process underwriting information, prepare and submission of Slip to
- Compilation / Comparison of the terms received from underwriters, within the regulatory scope
- Presentation of terms to the client Effecting the placement with the short listed insurer/reinsurer and obtaining
- support (where required)
- Responsible for the execution of the placement strategy in accordance with client instructions

**Business Development**
- Maintain an active sales funnel and help to drive construction revenue growth
- Identifying prospective clients
- Preparation of presentations
- Preparation of reports and RFP responses to tenders (with input from specialists within the global network where required) working to tight timeframes
- Creates & participate in presentations to existing clients and prospective clients
- Look for any cross selling opportunities
- Helping develop marketing collateral such as brochures, mailers, etc.
- Training and Capabilities Development

**Knowledge, Skills and Abilities**
- Education Relevant college/university degree required, engineering background preferred

**Experience**
- Experienced as a client advisor, client executive, or account manager with broking expertise or reasonable industry experience
- Knowledge and skills (general and technical)
- Strong work ethic, detailed oriented and proactive
- Excellent communication and interpersonal skills
- Good relationship builder, both with clients and internally
- Team Player
- Organised with problem solving ability

**Other requirements**
- Sets transformational business goals
- Acts for long-term client satisfaction
- Willing to constantly learn and grow with the business

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Job ID R_2690



  • الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    Client Relationship Management - Analyst **Company**: Guy Carpenter **Description**: If you are passionate about client relationships and have a proven track record in managing client accounts, we would love to hear from you! **Client Relationship Management - Analyst** **What can you expect?** As a Client Relationship Analyst, you will support the team...


  • الرياض, Saudi Arabia Marsh McLennan Full time

    Client Relationship Management - Analyst **Company**: Marsh **Description**: Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships. Develops an understanding of client businesses by conducting account research, research on...


  • الرياض, Saudi Arabia Hult Ashridge Executive Education Full time

    **Job position: Client Relationship Director** **Office location: Riyadh - Kingdom of Saudi Arabia** *** **Who are we?** Hult Ashridge Executive Education partners with global businesses and governments to deliver leadership and organizational development solutions that create lasting change. As pioneers of experiential and human-centered learning,...


  • الرياض, Saudi Arabia Mercer Full time

    **What can you expect**: The role is to act as focal point for a large book of business in both the Cyber and Credit Specialties areas, bringing together the different areas of Marsh to deliver superior service and advice to the client from a technical standpoint and also growing the portfolio. Embedded within a team of colleagues and in a collaborative...

  • Relationship Manager

    1 month ago


    الرياض, Saudi Arabia Lendo Full time

    Relationship Manager At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and...

  • Relationship Manager

    1 month ago


    الرياض, Saudi Arabia Lendo Full time

    At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role...

  • Relationship Manager

    2 months ago


    الرياض, Saudi Arabia SOUM Full time

    **About Us** At Soum, we're on a mission to build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market. We began with second-hand electronics in KSA, becoming market leaders, and are now expanding to used cars and collectibles. In just two years, we've facilitated hundreds of...

  • Client Manager

    1 month ago


    الرياض, Saudi Arabia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...


  • الرياض, Saudi Arabia Bupa Arabia Full time

    Building, maintaining and enhancing relationship with clients to develop long term satisfaction. - Conduct 3-5 meetings daily - Handle customer needs with reliability and be responsive in providing prompt service - Analyze business problems, create effective solutions, exercise good judgement - Use proactive communication and effectively seek a resolution...


  • الرياض, Saudi Arabia Lendo Full time

    At Lendo, we are redefining the future of FinTech in Saudi Arabia by empowering businesses with innovative, Shari’ah-compliant financial solutions. As part of our growth journey, we are seeking a Director of Sales and Relationship Management to lead a high-performing team in building and nurturing relationships with our valued clients. In this role, you...


  • الرياض, Saudi Arabia State Street Full time

    Who we are looking for Why this role is important to us The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete...

  • Relationship Manager

    1 month ago


    الرياض, Saudi Arabia Lendo Full time

    Relationship Manager (Eastern Province Experience) Lendo is a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia by providing businesses with fast, secure, and transparent access to finance. As we expand into the Eastern Province, we're seeking a dedicated Relationship Manager to establish and grow our client base...

  • Relationship Manager

    1 month ago


    الرياض, Saudi Arabia Lendo Full time

    Lendo is a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia by providing businesses with fast, secure, and transparent access to finance. As we expand into the Eastern Province, we’re seeking a dedicated Relationship Manager to establish and grow our client base in this new region. Leveraging your existing...


  • الرياض, Saudi Arabia Bupa Arabia Full time

    Building, maintaining and enhancing relationship with clients to develop long term satisfaction - Conduct 3-5 meetings daily - Handle customer needs with reliability and be responsive in providing prompt service - Analyze business problems, create effective solutions, exercise good judgement - Use proactive communication and effectively seek a resolution for...


  • الرياض, Saudi Arabia Franklin Templeton Full time

    At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring...


  • الرياض, Saudi Arabia Franklin Templeton Investments Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...

  • Client Executive

    2 months ago


    الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    Client Executive **Company**: Marsh **Description**: **Client Executive** **What can you expect?** As a Client Executive, you will serve as the first point of contact for day-to-day communication with numerous and complex accounts, up on correspondences, and manage/maintain communications. - Develop and communicate an understanding of client businesses...


  • الرياض, Saudi Arabia Bupa Arabia Full time

    Building, maintaining and enhancing relationship with clients to develop long term satisfaction. - Handle customer needs with reliability and be responsive in providing prompt service - Present Service Presentation Maintain customer interaction and other applicable sources like SAMA (Saudi Arabian Monetary Agency) and CHI - Build effective relationships...


  • الرياض, Saudi Arabia Standard Chartered Full time

    **Job Summary** - The role is responsible for: - Performing making activities across the Client Management processes and ensuring that client onboarding activities such as timely completion of Client Due Diligence (CDD), Credit documentation, are performed on a timely basis and first time right - Delivering excellent service against agreed service standards,...

  • Client Lead

    3 months ago


    الرياض, Saudi Arabia Assembly Full time

    Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 25+ offices, who bring unmatched global omnichannel media expertise + data, technology, and...