Cloud Operations Manager
7 months ago
**Responsibilities**:
**Operations Management**:
- Lead and manage the day-to-day operations of our multi-cloud infrastructure (OKTA, AWS, Alibaba, Azure).
- Ensure high availability, scalability, and reliability of cloud services.
- Implement monitoring tools and processes to track performance and health of cloud infrastructure.
- Proactively identify and address performance bottlenecks and other issues.
- Optimize resource utilization to achieve maximum efficiency and cost savings.
**Strategy Development**:
- Develop and implement cloud strategies to optimize performance, security, and cost-efficiency across all platforms.
- Implement security best practices and protocols across all cloud platforms.
- Stay updated with industry trends and advancements in cloud technologies.
**Team Management**:
- Build, mentor, and manage a team of cloud operations engineers and administrators.
- Provide technical guidance and support to team members.
- Foster a culture of collaboration, innovation, and continuous improvement within the team.
**Security and Compliance**:
- Ensure cloud environments meet security standards and compliance requirements (e.g., GDPR, HIPAA, SOC 2).
- Conduct regular security audits and vulnerability assessments.
- Develop and maintain disaster recovery plans and procedures for cloud environments.
- Conduct regular DR drills and ensure business continuity in case of disruptions.
**Vendor Management**:
- Manage relationships with cloud service providers (AWS, Alibaba, Azure) and third-party vendors.
- Negotiate contracts, SLAs, and pricing agreements.
**Requirements**:
**Qualifications**:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience (minimum 8 years) in cloud operations and management roles.
- Strong understanding of cloud technologies such as OKTA, AWS, Alibaba, Azure, etc.
- Experience in developing and implementing cloud strategies for performance optimization and cost-efficiency.
- Hands-on experience with cloud monitoring tools and security protocols.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Knowledge of industry standards and compliance requirements (e.g., GDPR, HIPAA, SOC 2).
- Excellent communication and interpersonal skills.
- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator Associate) are a plus.
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