Butler

7 months ago


Riyadh, Saudi Arabia ERC International Recruitment Agency Full time

Job Title: Butler

Location: Riyadh, Saudi Arabia

Overview:
We are seeking a dedicated and attentive Room Butler to join our prestigious 5-star luxury hotel in Riyadh. The Room Butler will be responsible for providing personalized and exceptional service to our guests, ensuring their comfort and satisfaction during their stay.

Key Responsibilities:

- Greet guests upon arrival and escort them to their rooms, providing a warm and welcoming introduction to the hotel.
- Assist guests with their luggage, unpacking, and packing as required.
- Offer personalized assistance and anticipate guest needs throughout their stay, including arranging transportation, making restaurant reservations, and organizing special requests.
- Provide detailed information about hotel facilities, services, and amenities, ensuring guests have a memorable and enjoyable experience.
- Maintain cleanliness and orderliness in guest rooms, ensuring all amenities are fully stocked and functioning properly.
- Coordinate with housekeeping and maintenance staff to address any guest requests or issues promptly and efficiently.
- Handle guest inquiries, complaints, and feedback professionally and courteously, escalating any unresolved issues to the appropriate department or manager.
- Uphold the hotel's standards of excellence in service and hospitality at all times, exceeding guest expectations and fostering a positive and memorable guest experience.

Qualifications:

- Previous experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong attention to detail and organizational abilities, with the ability to multitask and prioritize tasks effectively.
- Professional appearance and demeanor, with a commitment to providing exceptional service.
- Fluency in English and Arabic is required, additional languages are a plus.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.
- Knowledge of local attractions, restaurants, and services in Riyadh is preferred.

**Salary**: ﷼5,000.00 per month


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