General Service Support

3 weeks ago

Jeddah, Saudi Arabia Philips Full time

**Job Title**: General Service Support - Graduate

**Don’t just learn to work - work to learn, surprise yourself with Philips**

**Location**:Jeddah

**Contract duration**:12 months

**In this role, you have the opportunity to**

Positively impact the Philips business in the Kingdom of Saudi Arabia Support the digital transformation of our healthcare system bringing to the market innovative solutions with the aim to improve the life of patients and healthcare professionals.

**You are a part of**

A team of professionals who offer service & customer support to local hospitals and health providers along with service experts that provide global support, training and customized solutions.

**You are responsible for**
- Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH
- Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
- Performing corrective maintenance, supported when necessary by tier-2 support helpdesk
- Submitting timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
- Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions - PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
- Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

**To succeed in this role you’ll need the following**
- Degree level education obtained post-2020 majored in Biomedical Engineering, Electrical Engineering or equivalent
- Experience in maintenance and troubleshooting of technical complex systems as an asset
- Fluent in English, verbal and written in addition to local language
- Customer-oriented mindset
- Availability for business trips inside the KSA

**In return, we offer you**
A 12-month program that will provide a unique opportunity to gain valuable skills in a supportive environment. In addition, the ability to grow within a multinational company and to understand the processes and structure of Health Tech Business. You can join the company that values the interaction between technology and people, while working on challenging projects.

**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

LI-EU

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