Support - Service Desk
1 week ago
Receive user complaints and understand the details of the complaint
- Ensure Security of IT hardware, Network, and computer systems are maintained.
- Monitor and manage the threats from viruses and spam, update the client workstations with the latest antivirus definitions
- Manage and monitor the online data backup systems and validate the data with routine restore procedure
- Install and configure client PC, printers, and print server devices
- Upgrade the user's PC software licenses and hardware
- Conduct regular check-ups and inspections for maintenance of the servers, PCs, and printers
- Attend user queries by phone
- Conduct diagnostic checks and analyze the extent of problems
- Help the users to solve specific problems with the computer software or hardware (First Level User Support)
- Visit the user site to understand the problem
- Coordinate with the IT Lead and Senior Analysts in case the problem cannot be immediately resolved.
- Notify users about any upcoming enhancements
- Monitor the Operating System running on the servers
- Manage restarting and maintenance of the servers
- Manage network configuration and documentation
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Front Desk Supervisor
4 days ago
Jeddah, Saudi Arabia Eram Talent Full timeEram Talent is currently seeking a Front Desk Supervisor to join our hospitality team. As the Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk area and providing excellent customer service to our guests. Your main duties will include overseeing the front desk team, managing guest inquiries and requests, and...
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Mgr-front Desk
2 weeks ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 23115507 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
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Front Desk Receptionist
1 week ago
Jeddah, Saudi Arabia Salman Group Full time**DUTIES AND RESPONSIBILITIES** The Front Desk Receptionist is responsible for performing clerical tasks within the office setting to support daily operations. His/her duties include answering and transferring phone calls to employees, sorting and delivering courier/mails to employees and greeting visitors when they arrive for meetings with management or...
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Help Desk Specialist
2 days ago
Jeddah, Makkah Province, Saudi Arabia indrive Full timeWe are seeking a highly skilled and motivated Help Desk Specialist to join our team in Jeddah. As a key contributor, you will provide exceptional support to our customers, ensuring their needs are met and exceeded through prompt and effective assistance.About the JobThe successful candidate will possess strong communication skills, a passion for helping...
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Help Desk Agent
3 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeWe're looking for highly motivated and customer-focused individuals to join our Help Desk Agent team. As a Customer Service Associate, you will be responsible for delivering exceptional customer experiences to our Saudi Arabia customers in both Arabic and English.Your primary focus will be on providing timely and accurate solutions to customer queries, often...
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Customer Support Associate
5 days ago
Jeddah, Makkah Province, Saudi Arabia Dallah Albaraka Full timeAbout the RoleThis role offers an exciting opportunity to join a dynamic team at Dallah Albaraka. As a Receptionist, you will play a vital part in creating a warm and welcoming atmosphere for our guests.Main Responsibilities:Front Desk Operations: Manage front desk duties, including checking in guests, handling enquiries, and processing...
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Senior Airport Services Agent
2 days ago
Jeddah, Saudi Arabia Qatar Airways Full timeAbout the Role An exciting opportunity to join the Qatar Airways Outstations Team. To support our operations in Jeddah, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services. The successful applicant will be responsible for providing quality service to passengers in respect to check-in,...
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Hire Desk Controller
4 days ago
Jeddah, Saudi Arabia Aggreko, LLC Full timeAt Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately a Hire Desk Controller a role that will help us to power progress for our customers. Why Aggreko? Here are some of the perks and rewards.- Full-time...
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Airport Services Agent
5 days ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The Airport Sales & Service Manager is responsible for the day-to-day management of flyadeal Airport Sales Offices and Group Desk, managing the teams to ensure revenue and customer targets are achieved. Strategic focus on managing and evolving policies and systems to support flyadeal goals and identifying revenue opportunities for...
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Information Services Professional
13 hours ago
Jeddah, Makkah Province, Saudi Arabia Ksau Hs Full timeJob ResponsibilitiesThe Library Specialist will be responsible for:Conducting research on e-resources vendors and publishers to develop lists of e-resources for purchase.Maintaining current subscriptions and online access to library webpages.Coding, classifying, and cataloging books, publications, films, and other library materials based on subject matter or...
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It-support-spezialist (Alle Geschlechter)
2 days ago
Jeddah, Saudi Arabia BASYS IT-Service GmbH Full timeSind Sie bereit für neue Horizonte? Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...
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Director, Support Services
2 weeks ago
Jeddah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeResponsible for managing, overseeing, and directing the functions under the Support Services to ensure effective implementation of organizational policies and procedures and the optimal utilization of the Hospital resources. **Essential Responsibilities and Duties**: 1. Audits, monitors and approves the Support Services departments operating and capital...
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Director, Support Services
2 weeks ago
Jeddah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeResponsible for managing, overseeing, and directing the functions under the Support Services to ensure effective implementation of organizational policies and procedures and the optimal utilization of the Hospital resources. **Essential Responsibilities and Duties**: 1. Audits, monitors and approves the Support Services departments operating and capital...
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Front Desk Support Specialist
5 days ago
Jeddah, Makkah Province, Saudi Arabia TASC Outsourcing Full timeAbout the RoleTASC Outsourcing is looking for a skilled Receptionist to join our team in Jeddah, KSA. As a key member of our team, you will provide exceptional support to our clients and internal stakeholders.Key ResponsibilitiesProvide professional assistance to visitors, clients, and employees, ensuring a welcoming and supportive environment.Manage phone...
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Duty Manager
1 week ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 23191666 **Job Category** Rooms & Guest Services Operations **Location** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for...
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Hospital Delegate Services
4 weeks ago
Jeddah, Saudi Arabia Bupa Arabia Full time**Role Purpose**: **Key Accountabilities**: 1- High level of customer service and professionalism: - Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards. - Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are...
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Customer Service Specialist
2 weeks ago
Jeddah, Saudi Arabia awad badi nahas trading co. Full time**Customer Service Specialist Task& Duties**: We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new...
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Mgr-front Office I
1 week ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 24004482 **Job Category** Rooms & Guest Services Operations **Location** Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
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Technical Support Services Manager
16 hours ago
Jeddah, Makkah Province, Saudi Arabia Parsons International Full timeAbout the Job:We are looking for an experienced IT professional to join our team as a Technical Support Services Manager. In this role, you will be responsible for providing technical support and guidance to our clients and stakeholders. Your primary focus will be on ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:-...
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Reception
2 weeks ago
Jeddah, Saudi Arabia Rahal National Co. For Services Ltd. Full timeAs a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be...