User Interface and User Experience Designer
2 weeks ago
Ensures the creation and implementation of customized experiences for all digital touchpoints of the organization. Maintaines a competitive social-media and/or online edge within the healthcare sector and ensure management/execution of continual positive trends.
**Essential Responsibilities and Duties**:
1. Develops guides, design systems, design patterns, attractive user interfaces and a unified/uniform corporate experience based on business requirements, the voice of the customer, user journeys, customer feedback, and usability findings.
2. Translates business requirements and end user feedback into user centric designs, user flows, wireframes, prototypes and mock-ups.
3. Conducts user research; via various methods, such as interviews with users/stakeholders, competitive analysis, online surveys, and focus groups, to learn about KFSH&RC users and their behaviour, goals, motivations, and needs.
4. Incorporating customer feedback, usage metrics, and usability findings into design concepts to continually monitor and enhance user experience.
5. Performs metrics analysis post-launch to measure customer and end user response/feedback, interpret captured data and qualitative variables with actionable plan, if required.
6.Understand business metrics, strategies and needs and translate these goals and objectives into positive and uniform digital experiences.
7. Creates user personas; identify key user groups and create representative personas of their behaviours and demographics. Use the personas to make in-depth scenarios, a day-in-the-life of a persona, which shows how the organizational solutions/products fit into the user’s daily routine.
8. Follows all Hospital related Policies and Procedures.
9. Participates in self and others' education, training and development, as applicable.
10. Performs other related duties as assigned.
**Education**:
PhD, Master's or Bachelor's Degree in Information Management system, Computer Science, Computer Engineering, Information Technology, or related field is required.
**Experience Required**:
Six (6) years with PhD, nine (9) years with Master’s, or eleven (11) years of related experience with Bachelor’s Degree is required.
**Other Requirements(Certificates)**:
NA.
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