Area Sv Sales Executive
3 days ago
Area SV Sales Executive (M/F/n)
**DEPARTMENT**:Area Sales**
**LOCATION: Jeddah**
**POSITION TITLE **:Area SV Sales Executive**
**1. Main Objectives of this position**:
- Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Drive performance within the specialized Sales team by exceeding Quality promises and KPI deliverables.
**2. F**unction and duties**:
- Full understanding oft he customer’s Contractual Agreement.
- Keep internal stakeholders informed of all SABIC’s agreements.
- Evaluate customer potential and conduct MR/CU Sales Planning.
- Continuously improve the customer’s portfolio by securing new businesses / focusing on high paying destinations - in line with the company’s strategy.
- Ensure all tender-related data / agreements are uploaded and updated in SalesForce(by SCN).
- Review customer performance with Sales Manager and define appropriate actions.
- Prepare and conduct calls, report and follow-up on the calls (maintain in SalesForce).
- Conclude contracts for MR customers (proposal, negotiation, closing).
- Record commitments (tender tracking/commercial).
- Drive CU business for foreign MRs and adhere to Push-Pull process.
- Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.)
- Provide feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders.
- Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM.
- Provide clear info to SCN regarding handover to Customer Service.
- Monitor Customer’s Outstanding. Ensure SCN is clearing disputes timely.
- CA Filing Requests.
- Equipment Forecast to be shared basis the customer’s requirement & the agreed allocation (Pickup status to be considered).
**3. **Qualifications and Technical Job Requirements**:
- Apprenticeship in Shipping or Bachelor’s degree
- 5 years of experience in the maritime industry or equivalent combination of education and experience
- Experience in Sales and/or Customer Service functions
- Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others
- Demonstrated strong listening, verbal and written communication skills
- Self-starter, self-motivated, resourceful and responsive
- Demonstrated ability to be multi-task, set priorities, organize work and implement action items
- Analytical skills
- Ability to work effectively in a team environment and good interpersonal skills
- Fluent in English
**4. **Success Criteria for Position**:
- Achieve and Exceed SIP Targets.
- Develop CH Project.
- Revise Contract T&C as per HL’s plan.
**5. **Special Tasks (if applicable)**:
- Independent in QlikView Reports.
- Be able to create and develop presentations.
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