Banquet Operations Manager

7 days ago


Makkah, Saudi Arabia Shangri-La Hotels Full time

Shangri-La Hotel, Jeddah

ABOUT THE BRAND

Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.

Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.

ABOUT THE PROPERTY

Shangri-La Hotel, Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totaling 2,118 square meters, luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.

DUTIES

RESPONSIBILITIES

Execute tasks and responsibilities as per guidelines given by the banquet management
Adhere to orders as per reporting line
Ensure highest quality of service is produced to achieve guest satisfaction
Report immediately all concerns of service and quality to direct supervision
Attends department meetings and summarizes Performance
Highlights achievements, problems, challenges.
Models the practice and encourages staff to use the guiding principles in day-to-day interactions.
Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality

REQUIREMENT

Must be an Arabic Speaker.
Solid experience in a previous Banquet Managerial role in luxury large scale properties.
A leader with the ability, to coach, train and develop others
Fluent in English
Strong leadership, self-motivated excellent communication skills



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