See more Collapse

Reservation Agent

1 month ago

Jeddah, Saudi Arabia Rosewood Hotel Group Full time

**Job Description**:
Press space or enter keys to toggle section visibility
- Is responsible for the selling of all Rosewood hotel key revenue streams including room reservations in a professional manner and in accordance with the policies set by the Director of Sales & Marketing- Acts promptly and professionally on guest needs.
- Displays good teamwork towards his colleagues
- Maintains the Maximum Operating Standards and the Rosewood Standards.
- To sell our guest rooms the highest possible occupancy at the maximum achievable rate.
- To promote all hotel restaurants to assist in achieving the revenue goals set by the hotel management.
- To upsell to every guest at every sales opportunity the products of Rosewood hotel
- Ensure that personal product knowledge is maintained to the highest level so that the guest receives a professional, competent, and consistent service
- Cooperates with all departments in the hotel for room reservations
- To assist the revenue team, achieve their set revenue and customer service goals as set by the Revenue Manager
- Abides to the daily tasks list and ensures the timely implementation of each action, this list will be set and agreed with the Reservation Manager or his assistant in his absence.
- Handles the individual guest reservation in a professional manner and obtains all required guest profile details. As per the SOP (Standard Operating Procedure)
- Handles all reservations for rooms, in a professional manner and at all times seek opportunity to up sell to those guests
- Assist the revenue secretary in confirming ALL reservations if required
- Handles group reservations in accordance SOP guidelines
- Books the limousine service and ensure the availability as required
- Cancels all non-guaranteed bookings by 3 pm one day before arrival during high season and inform the front office.
- Records the daily statistics as per departmental policy
- Rechecks the next day’s arrivals with the reservation papers in order to update all guest requirements.
- Coordinates with the accounting department regarding credit letters, 3rd parties and strictly adheres to the hotel policies.
- Brief the Reservation Manager or deputy on certain bookings received during his shift.
- Be fully aware of all the hotel promotions and sell to the best of your trained ability.
- Develops positive relationships with all regular guests
- Ensures that all reservations are completed and booked as per the departmental policies,
- Coordinates effectively and timely with all other departments
- Carries out other duties that may from time to time be assigned to him by his superiors

We have other current jobs related to this field that you can find below

  • Reservations Agent

    2 months ago

    Jeddah, Saudi Arabia Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    2 months ago

    Jeddah, Saudi Arabia Jeddah Hilton Hotel Full time

    DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Cluster Reservations Agent

    3 months ago

    Jeddah, Saudi Arabia Hilton Full time

    A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Cluster...

  • Reservations Agent

    4 weeks ago

    Jeddah, Saudi Arabia M Hotel Makkah by Millennium Full time

    As a Reservations Agent at Millennium Place Makkah, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room...

  • Reservations Agent

    3 weeks ago

    Jeddah, Saudi Arabia Habitat hotel All Suites Full time

    **Reservations Agent** **Job Summary** **Duties and Responsibilities** - Answer phones and assist customers in making, altering, or canceling reservations - Ensuring guests’ satisfaction by responding to any concerns they may have during their stay - Advise customers regarding ongoing promotions or available upgrades that may enhance their experience -...

  • Reservations Agent

    2 months ago

    Jeddah, Saudi Arabia Hand international Hotel & Resort Full time

    JOB VACANCY: We are a Hand International Hotels and Resort company We own several hotels in Jeddah city and we need to Reservations Agent. **Requirements**: - Knowledge of companies' prices on an ongoing basis. - Provide a daily report on work details - Ensure that the reservation data is accurately and accurately filled in the form. - Registration of...

  • Reservations Agent

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Hand international Hotel & Resort Full time

    JOB VACANCY:We are a Hand International Hotels and Resort company We own several hotels in Jeddah city and we need to Reservations Agent.Requirements: Knowledge of companies' prices on an ongoing basis. Provide a daily report on work details Ensure that the reservation data is accurately and accurately filled in the form. Registration of guests by date and...

  • Reservations Agent

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

  • Reservation Agent

    4 weeks ago

    Jeddah, Saudi Arabia Shangri-La Hotels Full time

    Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play...

  • Reservation Agent

    2 days ago

    Jeddah, Saudi Arabia Shangri-La Hotels Full time

    Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play...

  • Reservation Agent

    4 weeks ago

    Jeddah, Saudi Arabia Shangri-La Hotels Full time

    Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play...

  • Reservation Agent

    3 weeks ago

    Jeddah, Saudi Arabia Shangri-La Hotels Full time

    Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play...

  • En - Reservation Agent

    7 days ago

    Jeddah, Saudi Arabia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Agent Reservations

    3 weeks ago

    Jeddah, Saudi Arabia Marriott Full time

    Job Number 24101052 Job Category Reservations Location The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by...

  • Reservation Agent

    3 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional, efficient, and friendly manner. - Process the reservations by entering the information accurately in the property management system; follow up with reservation confirmations, modifications, cancellations and make the changes...

  • Reservation Agent Saudi National

    1 month ago

    Jeddah, Saudi Arabia Talent Pal Full time

    As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional efficient and friendly manner.Answer the phone within 3 rings utilizing company approved standard of greeting followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the...

  • Reservation Agent Saudi National

    4 weeks ago

    Jeddah, Saudi Arabia Talent Pal Full time

    As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional efficient and friendly manner.Answer the phone within 3 rings utilizing company approved standard of greeting followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the...

  • Reservation Agent

    7 days ago

    Jeddah, Saudi Arabia AccorHotel Full time

    Company Description **What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...

  • Reservation Agent

    7 days ago

    Jeddah, Saudi Arabia Pullman ZamZam Makkah Full time

    Company Description What is in it for you: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local community...

  • Reservation Agent

    7 days ago

    Jeddah, Saudi Arabia IBIS Full time

    **Company Description** Accor have more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new...