Program Manager

2 weeks ago

المملكة العربية السعودية, Saudi Arabia Giza Systems EG Full time

The Project Manager manages key clients’ projects.
- The role of the project manager is key to the success of the project.
- Project management responsibilities include the coordination and completion of projects on time within budget and within scope.
- Set deadlines, assign responsibilities and monitor and summarize progress of project.
- Prepare reports for upper management regarding status of project.

Main KPIs:

- On-time and within budget and quality of delivery
- Client Satisfaction
- Revenue, margins and DSO of project
- Communicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully.
- Work with the contracts team to review the client contract before signing in order to ensure implementation risks are mitigated.
- Work with technical managers to ensure that the proper skills are available and ready for mobility before project kick-off.
- Manage the handover process from the bidding team to the operations team to ensure the proper kick-off of the project.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Prepare the detailed project time plan with detailed time schedule in coordination with all stakeholders including the PM of the client.
- Create Project Plan on EPM system to help project team to submit their Time sheet along the project life cycle
- Ensure that all risks are identified, and applicable action plan(s) is acknowledged by all and ready if applicable.
- Ensure that the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly communicated and understood by all concerned parties.
- Monitor the progress of the project and manage the day-to-day activities within the project to ensure successful delivery.
- Represent Giza Systems in all meetings and communications with client representatives.
- Ensure continuous and periodical communication between all stakeholders of the project to ensure that the delivery is on-time, within scope and within budget.
- Manage proactively all challenges and issues that might be raised in the middle of the project to ensure the satisfaction of the client.
- Coordinate with procurement, purchasing and logistics all material ordering and delivery considering all logistics aspects mentioned in the contract.
- Review and undertake quality assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and specifications.
- Follow-up on stage approvals with the client and compile acceptance sheets for each module, as well as final acceptance sheets for the whole project.
- Measure project performance using appropriate tools and techniques
- Monitor the invoicing on a project and notify the Finance of all the necessary interim invoices to be issued to the client.
- Support and ensure the collection of revenue with client.
- Follow and ensure adherence of internal policies, procedures & financial systems
- Highlight areas of slippage and identify/initiate corrective action.
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
- Report and escalate to management as needed.
- Track project performance to analyse the successful completion of short and long-term goals.
- Ensure project revenue/cash status are matching planned for both In/Out.

Client:

- Manage the relationship with the client and ensure proper communication is maintained.
- Update the Account Manager on a regular basis, on the progress and development of the Project.
- Review with the Head of PM and the Region Operations Manager the progress of the project and coordinate client maintenance activities if needed.

Supplier:

- Manage the relation with the suppliers and key subcontractors to ensure that the required deliverables are as expected.
- Review the time plan of subcontractors and intervene whenever needed to ensure proper coordination of deliverables.
- Ensure that all internal stakeholders are aware of their important role in the project with key highlights of deliverables.
- Allocate resources on the project, assign work to the team, and monitor the progress of the team, ensuring that all project milestones are achieved in a timely manner.
- Manage the staff chargeability and all other project costs and expenses to ensure that they are within the budget and prepare and submit Project Profit/ Loss Status Reports to the Program Manager.
- Assesses the training needs of the team within projects
- Create and maintain comprehensive project documentation
- Manage customer correspondences and accountable for all project important documents.
- Accountable for documenting progress of the project and keep track of the progress against planned/required.
- Manage the transfer of knowledge of the technical deliverables to the client - if applic

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