Etic, IT Support Engineer

5 months ago


المملكة العربية السعودية, Saudi Arabia Talent Pal Full time

**Line of Service**

Internal Firm Services

**Industry/Sector**

Technology

**Specialism**

IFS - Information Technology (IT)

**Management Level**

Associate

**Job Description & Summary**

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- **Duties**:

- Install and configure laptops to support the onboarding process of the new employees.
- Handle the on-boarding process in terms of delivering IT equipment, collecting relevant documentation, and giving IT induction when required.
- Provide remote or on-site IT support for ETIC staff;
- Perform IT assets management activities in terms of registration, assignment, and recycling of IT assets over the relevant systems.
- Provide on site support for meeting rooms and video conferences.
- Work with firmwide IT teams to manage local IT operations to ensure the IT systems are operating reliably, and IT requests are being handled through the right channels;
- Work with firmwide IT teams to assess technical and operational requirements of business solutions, and implement / test system solutions;
- Responsible for the efficient and effective delivery of quality IT service to ETIC staff;



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