Application Delivery Engineer

2 weeks ago


Riyadh, Saudi Arabia ADB Safegate Full time

**Application Delivery Engineer**:
The **Application Delivery Engineer** will help provision our IT Application Delivery presence in Saudi Arabia, managing the rollout of software services to 22 airports. You will work in collaboration with the Saudi-based Project Delivery Manager and with the UK based Application Delivery team, consisting of a team of skilled professionals; each with considerable experience in configuring, testing and deploying products and software services offered by ADB SAFEGATE Airport Systems.

This role requires someone with the same global outlook as we have, offering exciting opportunities for frequent domestic travel to work on-site within these airports, plus occasional international travel.

You will be responsible for building and configuring operating environments, to a specification designed, approved and released by our team of specialists, before testing and deploying onto customer environments (hosted centrally in local data centres).

As a senior role within the team, you will demonstrate leadership and possess influencing skills; mentoring and coaching qualities, providing guidance and support to customers and peers.

The project has a duration of 24 months; however this role provides a perfect opportunity for personal development, with a clear and defined path to become an expert in our core technology offerings and integrate further into our larger ADB SAFEGATE team

**DUTIES AND RESPONSIBILITIES**:

- Work closely with the Saudi Arabia based Project Delivery Manager and collaborate with the UK-based Application Delivery team, to meet the commitments of ADB SAFEGATE Airport Systems, building high quality relationships with our customers
- Represent ADB SAFEGATE in client meetings, maintaining adherence to the agreed project deliverables, avoiding scope creep
- Evaluation of performance reporting during testing, following the build and configuration of systems, highlighting concerns and overseeing their resolution.
- Assist with maintenance and security patching tasks for COTS software, falling under the scope of delivery, ensuring that operating environments remain safe and secure
- Ensure that the delivered system is cutover into live operation with the minimum of disruption, and in accordance with defined processes and timeframes
- Provide and review work estimates (ensuring accuracy), and tracking changes against these estimates
- Understand and utilise software source configuration control as best practice, using every precautionary measure to minimise bugs when issuing releases; compiling and testing thoroughly
- Ensure that the services offered to ADB SAFEGATE Airport Systems’ customers are progressed to their logical and technical conclusion; either by resolution or by escalation; either via a 3rd party, or to internal development resolver group
- Build knowledge from global trends in hardware and software incidents and problems, and to make that knowledge easily accessible within the Business, through various forums
- Influence and advise internal and external stakeholders, representing all Management levels, regarding the availability and functionality of services and systems
- Work closely with subcontractors and partners
- To rigorously utilise the Company’s best practice processes; incorporating PRINCE II, ITIL, ISO/IEC27001 and ADB SAFEGATE Airport Systems’ Change, Configuration and Release framework

**SKILLS /EXPERIENCE**

**Essential**:

- **Fluent in Arabic and English**:

- Intermediate (or advanced) experience in Oracle database server
- Intermediate (or advanced) PL/SQL experience
- Intermediate (or advanced) UNIX/LINUX knowledge
- UNIX Scripting
- A degree in Computer Software/Systems Engineering, Computer Science, or equivalent experience

**Desirable**:

- Awareness of TCP/IP networking fundamentals
- Awareness of XML syntax. REST and JSON APIs
- Awareness of Java, C, Node programming language

**PERSONAL ATTRIBUTES**
- Good organisational, planning and estimation skills; with the ability to multi-task and manage own time effectively.
- Strong influencing skills; able to respond positively to issues and actively seek solutions, as necessary.
- Excellent attention to detail, with an aptitude to document activity for others to learn from.
- Inquisitive nature.
- Willingness to make and take decisions in a timely and confident manner.
- Strong comprehension and lateral thinking skills.
- Excellent verbal and written communication skills.
- Ability to communicate and influence at multiple levels within the Business.
- Open to giving and receiving constructive feedback and coaching as a matter of course.
- A calm and patient manner that instils confidence in those around you.

**About ADB SAFEGATE**

Our diverse team, spanning 45+ nationalities across 38 offices, shares one purpose: helping airports achieve new levels of safety, sustainability and efficiency in airside operations. If you are people-centric, and a team player who’s driven and p



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