Customer Engagement Programs
1 week ago
Role Purpose:
The Health Lounges Engagement Manager drives business growth by promoting offerings, engaging clients, ensuring smooth operations, collaborating with other functions, managing member enrollment & on-ground activities & cultivating strong client relationships.
Key Accountabilities:
1- Member Segmentation & Development of Member-Focused Roadmaps;
- Work with colleagues from different departments to help create a clear & effective member
- Assist in making sure the roadmap aligns with the company’s main goals, aiming to increase growth & engagement
- Help organize members based on specific criteria like behaviors & preferences
- Use these segments to improve & tailor programs for different types of members
2- Member Outreach & Engagement;
- Reach out to potential members to introduce & promote the Champion Health Lounge
- Develop & maintain strong relationships with members to understand their needs & preferences
3- Member Enrollment & Lounge Innovation;
- Guide & simplify the enrollment process for new members to ensure a smooth & efficient experience
- Consistently work on improving & launching programs to attract & keep members, supporting long-term growth
4- Lounge Promotion, On-Ground Activities & Communication Management;
- Plan & carry out on-site activities to promote the health lounge & its services effectively
- Create & share engaging messagaes to attract & inform potential members about our offerings
- Launch targeted communication efforts to encourage individuals to try health lounges programs
- Use various channels to increase awareness & encourage active participation in the lounges
5- Member Retention & Database Management;
- Create & implement re-engagement strategies to bring members who have used our lounges before
- Set up feedback systems to gather member experience & improve services
- Create & keep an organized database of lounge launched & member interactions to assist with planning
- Use data analytics to spot trends, measure success & guide future strategies
**Skills**:
Excellent communication & interpersonal abilities
Customer-centric mindset with a passion for health & wellness
Ability to multitask & manage time effectively
-
Customer Engagement Programs
1 month ago
جدة, Saudi Arabia Bupa Arabia Full timeRole Purpose: The Health Lounges Engagement Manager drives business growth by promoting offerings, engaging clients, ensuring smooth operations, collaborating with other functions, managing member enrollment & on-ground activities & cultivating strong client relationships. Key Accountabilities: 1- Member Segmentation & Development of Member-Focused...
-
Program Manager
4 days ago
جدة, Saudi Arabia SEA Ventures Full time**Company Description** - ** ABOUT US** SEA Ventures Company is a business accelerator and incubator that strives to unlock and invest in human potential. We work on building the entrepreneurship ecosystem by implementing the best practices locally and globally along with our strategic partners. - ** OUR VISION** Develop highly skilled entrepreneurial...
-
Customer Excellence
3 months ago
جدة, Saudi Arabia Bupa Arabia Full timeRole Purpose: Responsible for developing and releasing survey to get customer feedback from their experience in the Connected Care journey. Interpreting data to provide actionable insights that drive business decisions, improve services, and enhance customer satisfaction through continuous improvement. Key Accountabilities: 1- Voice of the Customer (VOC); -...
-
Program Director
4 weeks ago
جدة, Saudi Arabia Raytheon Full time**Date Posted**: 2024-10-28 **Country**: United States of America **Location**: MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA **Position Role Type**: Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression....
-
Clinical Engagement Manager Mea
2 months ago
جدة, Saudi Arabia Mölnlycke Health Care Full time**Role: Clinical Engagement Manager** **Location: Saudi Arabia** **Looking for a career that matters?** If you’re ready to have an impact in a career that makes a difference, Mölnlycke could be your next step. You’ll be helping to equip medical professionals around the world with solutions to improve outcomes for patients. And you’ll be developing...
-
Global Graduate Program Management Trainee
13 hours ago
جدة, Saudi Arabia British American Tobacco Full time**BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT SAUDIA IS LOOKING FOR A GLOBAL GRADUATE MANAGEMENT TRAINEE** **LOCATION**:Jeddah, KSA **What’s in it for YOU in the Global...
-
Customer Support Supervisor
1 month ago
جدة, Saudi Arabia Al-Futtaim Full time**Job Requisition ID**:163163 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
-
Region Customs Operations Leader
3 months ago
جدة, Saudi Arabia Renewable Energy Grid Solutions Full time**Job Description Summary**: The Regional Customs Leader will work with the Customs and Compliance team to secure the efficiency, competence and compliance of the import and export activities for Grid Solutions within the APAC or MEA region and secures the collaboration and integration of the operations with individual country operations within the...
-
Customer Services Director
4 months ago
جدة, Saudi Arabia SUEZ Full time**Contract type** **Temporary / Fixed-Term*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes,...
-
Program Manager, Amxl Specialty Mm Programs Team
4 months ago
جدة, Saudi Arabia Afaq - Warehouse Branch Full time2+ years of program or project management experience Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our Middle East Operations...
-
Program Management Intern, Operations Engineering
2 months ago
جدة, Saudi Arabia Afaq - Warehouse Branch Full timeYou are currently working towards a 2+ year university degree in Engineering, Project Management, Business Management, or similar discipline - Excellent analytical skills, preferably with advanced level in Microsoft Excel (e.g. complex formulas, pivot tables, macros) - Excellent written and verbal communication skills in English - You are eligible to...
-
Key Account Customer Care
2 months ago
جدة, Saudi Arabia Bupa Arabia Full timeKACC Operations: - Adminster Aramco Personnel, Aramco members, and coordinate with company departments to address and resolve issues and inquiries, including pre-authorization requests, referrals, membership, appeals, M-time requests, and complaints. - Perform quality checks for RPA batch processes to ensure that all enrollment batches are executed...
-
S&op Program Manager, Supply Chain
4 months ago
جدة, Saudi Arabia Afaq - Warehouse Branch Full time2+ years of program or project management experience - 1+ years of supply chain experience If you are a supply chain professional with a passion to innovate and contribute in a fast paced growing environment - you might be a good fit to join KSA S&OP team. The S&OP team acts as bridge between business and operations teams and is responsible for seamless...
-
Customer Service Specialist
1 month ago
جدة, Saudi Arabia FERRERO Full time**Job Location: Jeddah**: **Company description**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with...
-
Customer Service Representative L B2B L National
3 months ago
جدة, Saudi Arabia Haydar Alireza Hygiene Supply Trading Est. Full time**Purpose of Job** Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative....
-
S&op Program Manager, Level 4, Supply Chain
2 days ago
جدة, Saudi Arabia Afaq - Warehouse Branch Full time2+ years of program or project management experience If you are a supply chain professional with a passion to innovate and contribute in a fast paced growing environment - you might be a good fit to join KSA S&OP team. The S&OP team acts as bridge between business and operations teams and is responsible for seamless business planning and execution during...
-
Data Analysis
3 weeks ago
جدة, Saudi Arabia Bupa Arabia Full timeRole Purpose: Manage the analysis of customer engagement data, identify trends and insights, oversee the data analysis with people within the department and; report key performance indicators (KPIs) related to telehealth consultations, customer engagement, and overall telemedicine experience. This role involves monitoring, analyzing, and communicating...
-
Lifecycle Marketing Manager
4 months ago
جدة, Saudi Arabia Salla Full timeAt Salla, we are looking for a highly skilled and experienced Lifecycle Marketing Manager to join our team. As a Lifecycle Marketing Manager, you will play a pivotal role in driving customer engagement, retention, and loyalty throughout their lifecycle journey with our platform. Your responsibilities will include developing and executing lifecycle marketing...
-
Senior Students
1 month ago
جدة, Saudi Arabia Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Data Analysis
4 months ago
جدة, Saudi Arabia Bupa Arabia Full timeRole Purpose: Manage the analysis of customer engagement data, identify trends and insights, oversee the data analysis with people within the department and; report key performance indicators (KPIs) related to telehealth consultations, customer engagement, and overall telemedicine experience. This role involves monitoring, analyzing, and communicating...